SCHEDULE O
(Form 990)

Department of the Treasury
Internal Revenue Service
Supplemental Information to Form 990 or 990-EZ

Complete to provide information for responses to specific questions on
Form 990 or 990-EZ or to provide any additional information.
Attach to Form 990 or 990-EZ.
Go to www.irs.gov/Form990 for the latest information.
OMB No. 1545-0047
2023
Open to Public
Inspection
Name of the organization
Imagine Los Angeles Inc
 
Employer identification number

20-4637089
Return Reference Explanation
Form 990, Part VI, Section A, Line 8b The committees do not have authority to act on behalf of governing body, the Board.
Form 990, Part VI, Section B, Line 11b The Board of Directors reviews Form 990 prior to its execution and filing with the IRS.
Form 990, Part VI, Section B, Line 12c All directors, officers and key employees are required to sign the conflict of interest and Ethics Assurance Statement on an annual basis.
Form 990, Part VI, Section B, Line 15a The Board of Directors uses comparable data and reviews compensation annually to determine the top management salaries.
Form 990, Part VI, Section C, Line 19 Organization documents are provided upon request.
990, Part III, Line 4a, Description of Program Service: We began serving families in 2006, providing wrap around support to 3 families. In 2023, Imagine LA worked with 277 families, serving a total of 614 individuals (with an increased impact on stable housing, wellness, and education) Our most significant growth was through our Economic Mobility Program Expansion Pilot with Los Angeles County Development Association (LACDA), as well as. Imagine LAs holistic Family Partnership Model is comprised of complementary pillars designed to ensure that whole families have access to resources, social capital, and economic mobility to build intergenerational family stability. The components of this model include: Imagine C.A.R.E. (Compassion, Advocacy, Resilience, Equity), where our professional Family Team Managers partner with families to provide intensive case management across the model's components to stabilize families in their homes and help them identify and achieve their goals; Economic Mobility Program, through which families accelerate their work to break the cycle of family poverty through our financial wellness programming, Living Wage Jobs Pathways, navigation of the social safety net, and the search for viable childcare options; Mentorship, through which each family member aged five and older can be matched with a trained volunteer mentor to help them achieve goals and grow together; and Imagine Tomorrow, where we continue to engage our alumni families on their path to holistic wellbeing.Total program expenses were: $1,556,958
990, Part III, Line 4b, Description of Program Service: The Navigator has been created for case workers and potential benefit recipients to simply and efficiently navigate the extremely complex public benefit and tax credit landscape (Federal, State & County). The Navigator's human centered design is anchored in research and recommendations from USCs Center of Social Innovation, vast lived experience/expertise input, Imagine LAs 15 years of working alongside families trying to navigate public benefits. The Navigator provides a trusted One Stop Shop for benefits and tax credits information hub (including impact of immigration status), a quick yet thorough eligibility assessment (5-7 minutes) with links to apply, and a scenario planner which shows what happens to benefits and tax credits with changes in income or family makeup together this knowledge and these capabilities are unprecedented. Social Benefit is fueled by generous funds from the Hilton, Carl & Roberta Deutsch, and Reissa Foundations, the May & Stanley Smith Trust and the Corporation for Supportive Housing, incredibly wise leadership, and advisors and our fantastic Social Benefit team. INAUGURAL YEAR: Successful completion of our Initial Pilots with 10 Los Angeles-based NGO social service agencies: Launch of Expansion Pilots with 50 community-based organizations, NGOs and government agencies (over 500 users and 10,000 beneficiaries). Includes partnership with the Mayor's Fund of Los Angeles (MFLA) in their We Are LA homelessness prevention initiative to equip over 25 agencies to work with the Navigator. IMPACT (results from 10 Initial Pilots over 6-month time period, via third party evaluators) Worked with 97 case workers and 1,640 clients. Clients of Navigator Users significantly increased their Benefits & Tax Credits. 1. 54% of Users identified additional Benefits & Tax Credits as compared to 10% in the control group. 2. Tax-credits - while many people secured tax-credits once they knew they were eligible, many did not file because of fear around immigration or owing back taxes. Clients of Navigator Users Earned income increased. 1. 43% of User clients earned income increased as compared to 12% in the control group. 2. 24% increase in User client earned income (average) as compared to a decrease of 16% in earned income by control group clients. The Navigator's scenario planning feature showed clients thinking about starting to work, or earning more wages for very low-income workers, that the additional earned income would not cause significant loss of benefits, plus the gain in tax-credits was substantial. The result was that clients felt safe to start working or to work a little more, hence the significant rise in earned income. Case Worker Navigator Users increased their feeling of efficacy around maximizing their client benefits, especially regarding tax-credits as well as building client rapport/trust. 1. "Prior to Navigator our team used historical knowledge, staff networking and web research to try to navigate benefits." 2. "Navigator helped me do my job better and more efficiently no more co worker networking or research." 3. "Helped my clients increase both benefits and earned income." 4. "Empowered my clients by giving them the autonomy to know what benefits they qualified for and how earning wages impacted their benefits." 5. Clients felt more seen and fear around applying for benefits decreased - By creating more clarity around all benefits and especially around the impact of immigration status, my clients felt more seen and fear around applying for benefits decreased." With the Navigator, caseworkers could help clients apply rather than referring to government agency. This result can be interpreted as bringing efficiency to the government both in terms of using less of their staff time and in getting the benefits to those in need more quickly. Program Managers were delighted to report how much the Navigator empowered staff and clients to make confident and informed decisions, plus it made their jobs easier. 1. The Navigator Took out the guesswork - prior to Navigator, case workers used their historical knowledge, which varied. 2. "Helped empower staff and decrease burnout by decreasing time searching for benefits and feeling good that they were being thorough with their clients." 3. "It was great to watch my team go from Oh another thing on my plate to this is really helpful. Key to this was how user friendly it was and became even more so during the Pilot. Confidentiality was greatly appreciated as well as the straightforward functionality." 4. Question: How did the Navigator affect your management of staff? Made it easier, especially training around benefits - didn't need to worry about it. 5. "As benefits are always changing, use of the Navigator eliminates a perplexing training challenge." When users were asked, What their wish was for the Navigator?, the most frequent answer was that everybody in LA could use it. Looking into 2024: Inspired by the feedback from the Initial Pilot, Social Benefit is currently managing expansion pilots with 50 community-based organizations, NGOs and government agencies and community health care (over 500 users and 10,000 beneficiaries). All pilots include third party impact evaluation. Priority populations are poverty enmeshed families, youth (including transitioning foster youth), and individuals that maybe also navigating homelessness, veterans, foster, immigrant workforce development issues. Lead Pilot 2.5 participants are expanded use by the Initial Pilot agencies, the Mayor's Fund for LAs We Are LA homeless prevention initiative to 200,000 targeted Los Angelenos, 20 LA City Family Source Centers, 30 LA City Youth Workforce Navigators, Department of Health Services (DHS) and other LA county government agencies and their provider agencies. Planned 2024 Navigator Enhancements & Capabilities include: Impact Data Dashboards (e.g., new benefits/tax-credits identified, and accessed, and changes in earned income) to help agencies measure their performance, Additional benefit and integration with special population benefits (transition aged foster youth, veterans, immigrants, and people with disabilities) and other health and resource tools. Creation of the Living Wage Calculator; integration of Development of a Living Wage Career Pathways Platform Integration with Client management systems and resource systems; Zen Desk customer service system including live chat and AI enhancements. 2025 Goals include: LA Countywide launch and utilizing the Navigator functionally to inform public benefit policy reform; branding; creating a sustainable social enterprise model and offering the Navigator to LA Countywide. In addition to the creation and deployment of the Navigator, Social Benefit is engaged with organizations across California and the country, collaboratively seeking to better utilize and modify public benefits in the quest to end poverty. Total program expenses were: $592,032.
For Paperwork Reduction Act Notice, see the Instructions for Form 990 or 990-EZ.
Cat. No. 51056K
Schedule O (Form 990) 2023


Additional Data


Software ID: 23017517
Software Version: 2023v5.1