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Service Management Group In

Organization summary

Type of Nonprofit

Designated as a Organizations for any of the following purposes: religious, educational, charitable, scientific, literary, testing for public safety, fostering national or international amateur sports competition (as long as it doesn't provide athletic facilities or equipment), or the prevention of cruelty to children or animals.

Category: Human Services — Multipurpose and Other / Homemaker, Home Health Aide (NTEE)

Donations to this organization are tax deductible.

Summary charts: organization finances over time

Revenue
$34.2M (2023)

Expenses
$34.5M (2023)

Total Assets
$23.9M (2023)

Total Liabilities
$25.7M (2023)

Source: Form 990 tax filings from 2011 to 2023

Tax Filings by Year

Form 990 is an information return that most organizations claiming federal tax-exempt status must file yearly with the IRS. Nonprofit Explorer has IRS digitized Form 990 data for filings processed in 2012 and later. If this organization filed an amended return, it may not be reflected below. Duplicate download links may indicate a resubmission or amendment to this organization's original return. Form 990 data is from the IRS.

Fiscal Year Ending Dec.
2023

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$34,155,169
Expenses
$34,547,721
Net Income
-$392,552
Net Assets
-$1,712,951
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $32,737,167
95.8%
Investment Income $1,418,002
4.2%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $0
Professional Fundraising Fees $0
Other Salaries and Wages $22,006,177
63.7%
Assets/Debt
Total Assets $23,943,248
Total Liabilities $25,656,199
Net Assets -$1,712,951
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Chief Executive Officer) $598,496 $0 $7,395
Susan Morgan (Chief Operations Officer) $279,450 $0 $7,395
Leann Frette (Chief Financial Officer) $250,000 $0 $1,120
David Hancox (Chief Administration Offic) $193,157 $0 $7,395
Amy Hilsgen (Chief Human Resource Direc) $170,000 $0 $782
Timothy Jones (Chief Technology Officer) $164,023 $0 $7,395
Rochelle Nelson Wodarz (Program Director) $161,670 $0 $1,066
Valerie Patino (Program Director) $150,711 $0 $8,581
Karen Ferk (Program Director) $141,489 $0 $7,395
Tyler Langenfeld (Program Director) $126,738 $0 $862
Hannah Rutt (Human Resources Director) $116,380 $0 $9,012
Mark Heston (Chair) $0 $0 $0
Steve Suckow (Vice Chair) $0 $0 $0
Robin Brown (Director) $0 $0 $0
Mike O'neil (Secretary) $0 $0 $0
Bonnie Hays (Director) $0 $0 $0
Monica Theisen (Treasurer) $0 $0 $0
Mike Holtz (Director) $0 $0 $0
Christiana Finnern (Director) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2022

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$32,468,317
Expenses
$31,736,844
Net Income
$731,473
Net Assets
-$1,538,180
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $32,870,693
> 100%
Investment Income -$384,832
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets -$17,544
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $1,397,860
4.4%
Professional Fundraising Fees $0
Other Salaries and Wages $17,368,842
54.7%
Assets/Debt
Total Assets $35,969,701
Total Liabilities $37,507,881
Net Assets -$1,538,180
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Chief Executive Officer) $543,339 $0 $8,305
Susan Morgan (Chief Operations Officer) $249,219 $0 $8,305
Leann Frette (Chief Financial Officer) $234,892 $0 $1,052
David Hancox (Chief Administration Officer) $193,239 $0 $8,279
Rochelle Nelson Wodarz (Program Director) $154,231 $0 $1,017
Amy Hilsgen (Chief Human Resource Director) $150,536 $0 $693
Valerie Patino (Program Director) $139,754 $0 $7,957
Karen Ferk (Program Director) $131,639 $0 $8,305
Timothy Jones (It Director) $131,513 $0 $8,318
Kevin Draper (It Development Manager) $127,500 $0 $747
Mark Heston (Chair) $0 $0 $0
Steve Suckow (Secretary) $0 $0 $0
Karen Sturm (Treasurer) $0 $0 $0
Robin Brown (Director) $0 $0 $0
Mike O'neil (Director) $0 $0 $0
Bonnie Hays (Director) $0 $0 $0
Monica Theisen (Treasurer) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2021

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$27,255,023
Expenses
$27,814,225
Net Income
-$559,202
Net Assets
-$1,328,962
Notable Sources of Revenue Percent of Total Revenue
Contributions $44,292
0.2%
Program Services $27,032,993
99.2%
Investment Income $156,948
0.6%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $20,790
0.1%
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $1,239,215
4.5%
Professional Fundraising Fees $0
Other Salaries and Wages $14,114,319
50.7%
Assets/Debt
Total Assets $26,354,857
Total Liabilities $27,683,819
Net Assets -$1,328,962
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Chief Executive Officer) $462,099 $0 $10,518
Susan Morgan (Chief Compliance Officer) $233,060 $0 $747
Leann Frette (Chief Financial Officer) $203,800 $0 $728
David Hancox (Chief Organization Officer) $183,256 $0 $10,492
Rochelle Nelson Wodarz (Program Director) $158,829 $0 $693
Amy Hilsgen (Chief Human Resource Director) $157,000 $0 $368
Valerie Patino (Program Director) $145,764 $0 $10,169
Karen Ferk (Program Director) $135,702 $0 $9,772
Timothy Jones (It Director) $134,314 $0 $10,518
Tyler Langefeld (Program Director) $112,518 $0 $478
Mark Heston (Chair) $0 $0 $0
Steve Suckow (Secretary) $0 $0 $0
Karen Sturm (Treasurer) $0 $0 $0
Robin Brown (Director) $0 $0 $0
Mike Neill (Director) $0 $0 $0
Nancy Proman (Director) $0 $0 $0
Monica Theisen (Director) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2020

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$27,197,228
Expenses
$27,879,262
Net Income
-$682,034
Net Assets
-$514,638
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $26,973,059
99.2%
Investment Income $260,896
1.0%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets -$36,727
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $1,111,102
4.0%
Professional Fundraising Fees $0
Other Salaries and Wages $12,840,500
46.1%
Assets/Debt
Total Assets $24,466,017
Total Liabilities $24,980,655
Net Assets -$514,638
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Chief Executive Officer) $382,271 $0 $8,736
Susan Morgan (Chief Compliance Officer) $215,783 $0 $962
Leann Frette (Chief Financial Officer) $203,280 $0 $962
David Hancox (Chief Organization Officer) $191,123 $0 $8,736
Rochelle Nelson Wodarz (Program Director) $161,574 $0 $962
Valerie Patino (Director Of Nursing) $153,254 $0 $8,736
Karen Ferk (Program Director) $134,083 $0 $962
Timothy Jones (It Director) $120,734 $0 $8,736
Amy Hilsgen (Chief Human Resource Director) $118,646 $0 $962
Tyler Langefeld (Director Of Nursing) $116,737 $0 $962
Robert Gordon (Chair) $0 $0 $0
Nancy Proman (Secretary) $0 $0 $0
Karen Sturm (Treasurer) $0 $0 $0
Mark Heston (Board Member) $0 $0 $0
Steve Suckow (Board Member) $0 $0 $0
Monica Theisen (Board Member) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2019

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$26,054,044
Expenses
$26,504,947
Net Income
-$450,903
Net Assets
-$45,191
Notable Sources of Revenue Percent of Total Revenue
Contributions $10,000
0.0%
Program Services $25,855,056
99.2%
Investment Income $265,752
1.0%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets -$76,764
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $1,121,653
4.2%
Professional Fundraising Fees $0
Other Salaries and Wages $12,200,330
46.0%
Assets/Debt
Total Assets $18,404,717
Total Liabilities $18,449,908
Net Assets -$45,191
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Chief Executive Officer) $481,818 $0 $9,386
Jane Vujovich Program (Director (Through September 2019)) $251,690 $0 $560
Susan Morgan (Chief Compliance Officer) $204,392 $0 $747
Leann Frette (Chief Financial Officer) $190,649 $0 $728
David Hancox (Chief Organization Officer) $164,560 $0 $8,178
Leann Lindahl Marketing (Director (Through July 2019)) $157,810 $0 $436
Maureen Elkington Qualified (Professional (Through Sep 2019)) $152,834 $0 $6,352
Rochelle Nelson Wodarz (Program Director) $149,378 $0 $693
Valerie Patino (Program Director) $142,333 $0 $399
Vicki Gerrits (Cso (Through April 2019)) $58,469 $0 $2,726
Robert Gordon (Chair) $0 $0 $0
Sam Vannorman (Secretary) $0 $0 $0
Nancy Proman (Treasurer) $0 $0 $0
Mark Heston (Board Member) $0 $0 $0
Karen Sturm (Board Member) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2018

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$20,226,613
Expenses
$20,095,063
Net Income
$131,550
Net Assets
$115,386
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $20,007,129
98.9%
Investment Income $219,484
1.1%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $350,870
1.7%
Professional Fundraising Fees $0
Other Salaries and Wages $10,298,444
51.2%
Assets/Debt
Total Assets $25,151,760
Total Liabilities $25,036,374
Net Assets $115,386
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Chief Executive Officer) $370,173 $0 $8,235
Susan Morgan (Chief Compliance Officer) $197,686 $0 $712
Leann Frette (Chief Financial Officer) $175,659 $0 $694
Vicki Gerrits (Chief Strategic Officer) $164,514 $0 $8,235
David Hancox (Chief Organization Officer) $162,079 $0 $8,235
Jane Vujovich (Program Director) $160,731 $0 $712
Rochelle Nelson Wodarz (Program Director) $148,928 $0 $661
Leann Lindahl (Marketing Director) $131,909 $0 $712
Valerie Patino (Program Director) $116,826 $0 $380
Kari Schafer (Nurse Manager) $108,000 $0 $552
Robin Paxton (Program Director) $105,735 $0 $311
Robert Gordon (Board Member) $0 $0 $0
Alejandra Lang (Board Member) $0 $0 $0
Ramona Johnson (Board Member) $0 $0 $0
Sam Vannorman (Board Member) $0 $0 $0
Nancy Proman (Board Member) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2017

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$14,819,727
Expenses
$14,867,806
Net Income
-$48,079
Net Assets
$106,895
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $14,657,715
98.9%
Investment Income $162,012
1.1%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $339,605
2.3%
Professional Fundraising Fees $0
Other Salaries and Wages $8,292,439
55.8%
Assets/Debt
Total Assets $23,066,858
Total Liabilities $22,959,963
Net Assets $106,895
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Chief Executive Officer) $339,605 $0 $6,245
Leann Frette (Chief Financial Officer) $172,281 $0 $694
Susan Morgan (Chief Compliance Officer) $162,411 $0 $712
Diane Klimowicz (Nurse / Qp) $159,344 $0 $237
David Hancox (Chief Organization Officer) $143,407 $0 $6,245
Rochelle Nelson Wodarz (Program Director) $138,817 $0 $661
Vicki Gerrits (Chief Strategic Officer) $133,709 $0 $6,245
Leann Lindahl (Marketing Director) $122,684 $0 $712
Jane Vujovich (Program Director) $121,592 $0 $712
Valerie Patino (Program Director) $119,068 $0 $380
Kari Schafer (Nurse Manager) $101,634 $0 $552
Robert Gordon (Board Member) $0 $0 $0
Alejandra Lang (Board Member) $0 $0 $0
Ramona Johnson (Board Member) $0 $0 $0
Sam Vannorman (Board Member) $0 $0 $0
Nancy Proman (Board Member) $0 $0 $0
Kathy Hendrickson (Former President) $0 $220,285 $0

Document Links

Fiscal Year Ending Dec.
2016

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$11,911,527
Expenses
$12,030,721
Net Income
-$119,194
Net Assets
$180,939
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $11,795,281
99.0%
Investment Income $116,246
1.0%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $310,024
2.6%
Professional Fundraising Fees $0
Other Salaries and Wages $6,337,934
52.7%
Assets/Debt
Total Assets $19,382,552
Total Liabilities $19,201,613
Net Assets $180,939
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Chief Executive Officer) $310,024 $0 $4,254
Leann Frette (Chief Financial Officer) $165,820 $0 $694
Susan Morgan (Chief Compliance Officer) $159,671 $0 $712
David Hancox (Chief Organization Officer) $143,645 $0 $4,254
Vicki Gerrits (Chief Strategic Officer) $141,589 $0 $4,514
Leann Lindahl (Marketing Director) $120,474 $0 $3,368
Jane Vujovich (Program Director) $117,385 $0 $712
Diane Klimowicz (Nurse / Qp) $112,701 $0 $712
Robert Gordon (Board Member) $0 $0 $0
Alejandra Lang (Board Member) $0 $0 $0
Ramona Johnson (Board Member) $0 $0 $0
Sam Vannorman (Board Member) $0 $0 $0
Nancy Proman (Board Member) $0 $0 $0
Michael Harristhal (Board Member) $0 $0 $0
Kathy Hendrickson (Former President) $0 $146,857 $0

Document Links

Fiscal Year Ending Dec.
2015

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$9,718,184
Expenses
$9,684,646
Net Income
$33,538
Net Assets
$272,339
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $9,560,854
98.4%
Investment Income $157,330
1.6%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $439,903
4.5%
Professional Fundraising Fees $0
Other Salaries and Wages $5,044,735
52.1%
Assets/Debt
Total Assets $15,496,834
Total Liabilities $15,224,495
Net Assets $272,339

Document Links

Fiscal Year Ending Dec.
2014

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$7,855,032
Expenses
$8,009,612
Net Income
-$154,580
Net Assets
$300,791
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $7,800,930
99.3%
Investment Income $54,102
0.7%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $387,665
4.8%
Professional Fundraising Fees $0
Other Salaries and Wages $4,150,483
51.8%
Assets/Debt
Total Assets $15,705,752
Total Liabilities $15,404,961
Net Assets $300,791

Document Links

Fiscal Year Ending Dec.
2013

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$6,643,840
Expenses
$6,378,447
Net Income
$265,393
Net Assets
$380,960
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $6,589,578
99.2%
Investment Income $60,662
0.9%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets -$6,400
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $405,895
6.4%
Professional Fundraising Fees $0
Other Salaries and Wages $3,171,379
49.7%
Assets/Debt
Total Assets $7,821,924
Total Liabilities $7,440,964
Net Assets $380,960
Compensation
Key Employees and Officers Compensation Related Other
John Dahm (Executive Dir.) $236,389 $0 $4,649
Susan Morgan (Program Director) $163,420 $0 $0
Leann Frette (Operations Manager) $132,710 $0 $0
Kathy Hendrickson (Board Member) $3,000 $0 $146,857
Jack Hendrickson (Board Member) $3,000 $0 $0
Robert Gordon (Board Member) $3,000 $0 $0
Steve Williams (Chairman) $3,000 $0 $0
Toni Flaherty (Board Member) $3,000 $0 $0
Al Bier (Vice Chair) $3,000 $0 $0

Document Links

Fiscal Year Ending Dec.
2012

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$4,079,813
Expenses
$4,079,813
Net Income
$0
Net Assets
$115,567
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $4,020,456
98.5%
Investment Income $59,357
1.5%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $404,270
9.9%
Professional Fundraising Fees $0
Other Salaries and Wages $1,825,873
44.8%
Assets/Debt
Total Assets $7,027,696
Total Liabilities $6,912,129
Net Assets $115,567

Document Links

Fiscal Year Ending Dec.
2011

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$3,817,638
Expenses
$3,817,638
Net Income
$0
Net Assets
$115,567
Notable Sources of Revenue Percent of Total Revenue
Contributions $0
Program Services $3,817,638
100%
Investment Income $0
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $1,327,592
34.8%
Professional Fundraising Fees $0
Other Salaries and Wages $1,236,254
32.4%
Assets/Debt
Total Assets $5,468,428
Total Liabilities $5,352,861
Net Assets $115,567

Document Links

Fiscal Year Ending Dec.
2010

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2009

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2008

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2007

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2006

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2005

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

About This Data

Nonprofit Explorer includes summary data for nonprofit tax returns and full Form 990 documents, in both PDF and digital formats.

The summary data contains information processed by the IRS during the 2012-2019 calendar years; this generally consists of filings for the 2011-2018 fiscal years, but may include older records. This data release includes only a subset of what can be found in the full Form 990s.

In addition to the raw summary data, we link to PDFs and digital copies of full Form 990 documents wherever possible. This consists of separate releases by the IRS of Form 990 documents processed by the agency, which we update regularly.

We also link to copies of audits nonprofit organizations that spent $750,000 or more in Federal grant money in a single fiscal year since 2016. These audits are copied from the Federal Audit Clearinghouse.

Which Organizations Are Here?

Every organization that has been recognized as tax exempt by the IRS has to file Form 990 every year, unless they make less than $200,000 in revenue and have less than $500,000 in assets, in which case they have to file form 990-EZ. Organizations making less than $50,000 don’t have to file either form but do have to let the IRS they’re still in business via a Form 990N "e-Postcard."

Nonprofit Explorer has organizations claiming tax exemption in each of the 27 subsections of the 501(c) section of the tax code, and which have filed a Form 990, Form 990EZ or Form 990PF. Taxable trusts and private foundations that are required to file a form 990PF are also included. Small organizations filing a Form 990N "e-Postcard" are not included in this data.

Types of Nonprofits

There are 27 nonprofit designations based on the numbered subsections of section 501(c) of the tax code. See the list »

Get the Data

For those interested in acquiring the original data from the source, here’s where our data comes from:

  • Raw filing data. Includes EINs and summary financials as structured data.
  • Exempt Organization profiles. Includes organization names, addresses, etc. You can merge this with the raw filing data using EIN numbers.
  • Form 990 documents. Prior to 2017, these documents were obtained and processed by Public.Resource.org and ProPublica. Bulk PDF downloads since 2017 are available from the IRS.
  • Form 990 documents as XML files. Includes complete filing data (financial details, names of officers, tax schedules, etc.) in machine-readable format. Only available for electronically filed documents. Electronic data released prior to October 2021 is also available through Amazon Web Services.
  • Audits. PDFs of single or program-specific audits for nonprofit organizations that spent $750,000 or more in Federal grant money in a single fiscal year. Available for fiscal year 2015 and later.

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