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Professional Association For Customer Engagement Inc

Organization summary

Type of Nonprofit

Designated as a Business leagues, chambers of commerce, real estate boards, etc, created for the improvement of business conditions.

Category: Community Improvement, Capacity Building / Promotion of Business (NTEE)

Donations to this organization are not tax deductible.

Summary charts: organization finances over time

Revenue
$1.43M (2023)

Expenses
$1.72M (2023)

Total Assets
$418k (2023)

Total Liabilities
$870k (2023)

Years with missing data
Source: Form 990 tax filings from 2011 to 2023

Tax Filings by Year

Form 990 is an information return that most organizations claiming federal tax-exempt status must file yearly with the IRS. Nonprofit Explorer has IRS digitized Form 990 data for filings processed in 2012 and later. If this organization filed an amended return, it may not be reflected below. Duplicate download links may indicate a resubmission or amendment to this organization's original return. Form 990 data is from the IRS.

Fiscal Year Ending Dec.
2023

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$1,428,274
Expenses
$1,723,265
Net Income
-$294,991
Net Assets
-$451,978
Notable Sources of Revenue Percent of Total Revenue
Contributions $611,608
42.8%
Program Services $810,661
56.8%
Investment Income $10
0.0%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $5,995
0.4%
Notable Expenses Percent of Total Expenses
Executive Compensation $250,000
14.5%
Professional Fundraising Fees $0
Other Salaries and Wages $108,920
6.3%
Assets/Debt
Total Assets $417,750
Total Liabilities $869,728
Net Assets -$451,978
Compensation
Key Employees and Officers Compensation Related Other
Rob Seaver (Ceo) $150,000 $0 $0
Joe Laskowski (Coo) $100,000 $0 $0
Andrew Balthaser (Voting Membe) $0 $0 $0
Mark Boehmer (Secretary) $0 $0 $0
Fernando Borghese (Voting Membe) $0 $0 $0
Matt Conlin (Voting Membe) $0 $0 $0
Bruce Cook (Voting Membe) $0 $0 $0
Carmit Diandrea (Treasurer) $0 $0 $0
Aaron Evans (Voting Membe) $0 $0 $0
Sam Falletta (Voting Membe) $0 $0 $0
Scott Frey (Voting Membe) $0 $0 $0
Gregory Gragg (Chair) $0 $0 $0
Christine Haerich (Voting Membe) $0 $0 $0
Nima Hakimi (Voting Membe) $0 $0 $0
Amanda Horton (Voting Membe) $0 $0 $0
Gayla Huber (Voting Membe) $0 $0 $0
Erik Josowitz (Voting Membe) $0 $0 $0
Rob Marshall (Voting Membe) $0 $0 $0
Bas Offers (Voting Membe) $0 $0 $0
Tyler Orrell (Voting Membe) $0 $0 $0
Joy Park (Voting Membe) $0 $0 $0
Steve Rafferty (Voting Membe) $0 $0 $0
Rob Rokoff (Voting Membe) $0 $0 $0
Isaac Shloss (Vice Chair) $0 $0 $0
Ben Zitter (Voting Membe) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2021

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$697,229
Expenses
$599,340
Net Income
$97,889
Net Assets
$189,780
Notable Sources of Revenue Percent of Total Revenue
Contributions $358,870
51.5%
Program Services $338,344
48.5%
Investment Income $15
0.0%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $0
Professional Fundraising Fees $0
Other Salaries and Wages $190,532
31.8%
Assets/Debt
Total Assets $296,900
Total Liabilities $107,120
Net Assets $189,780
Compensation
Key Employees and Officers Compensation Related Other
Salvatore Falletta (Chair) $0 $0 $0
Mark Boehmer (Secretary) $0 $0 $0
Karl Koster (Director) $0 $0 $0
Andrew Balthaser (Director) $0 $0 $0
Rob Marshall (Director) $0 $0 $0
Christa Heibel (Vice Chair) $0 $0 $0
Amanda Horton (Director) $0 $0 $0
Reid Houser (Director) $0 $0 $0
Harvey Livingston (Director) $0 $0 $0
Carmit Diandrea (Treasurer) $0 $0 $0
Rebecca Carr (Director) $0 $0 $0
Paul Gipson (Director) $0 $0 $0
Joy Park (Director) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2020

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$826,364
Expenses
$713,376
Net Income
$112,988
Net Assets
$91,891
Notable Sources of Revenue Percent of Total Revenue
Contributions $429,236
51.9%
Program Services $373,417
45.2%
Investment Income $16
0.0%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $23,695
2.9%
Notable Expenses Percent of Total Expenses
Executive Compensation $108,686
15.2%
Professional Fundraising Fees $0
Other Salaries and Wages $145,007
20.3%
Assets/Debt
Total Assets $277,593
Total Liabilities $185,702
Net Assets $91,891
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Stuart Discount (Ceo) $66,092 $0 $0
Christine Haerich (Svp) $42,594 $0 $0
Salvatore Falletta (Treasurer) $0 $0 $0
Joseph Galvin (Director) $0 $0 $0
Mark Boehmer (Secretary) $0 $0 $0
Karl Koster (Director) $0 $0 $0
Lori Fentem (Chair) $0 $0 $0
Andrew Balthaser (Director) $0 $0 $0
John Nelson (Director) $0 $0 $0
Rob Marshall (Director) $0 $0 $0
Christa Heibelch Consulting (Vice Chair / Interim Ed) $0 $0 $60,000
Amandy Horton (Director) $0 $0 $0
Reid Houser (Director) $0 $0 $0
Harvey Livingston (Director) $0 $0 $0
Carmit Diandrea (Director) $0 $0 $0
Rebecca Carr (Director) $0 $0 $0
Paul Gipson (Director) $0 $0 $0
Joy Park (Director) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2019

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$1,083,184
Expenses
$1,139,030
Net Income
-$55,846
Net Assets
-$21,097
Notable Sources of Revenue Percent of Total Revenue
Contributions $472,277
43.6%
Program Services $610,647
56.4%
Investment Income $23
0.0%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $237
0.0%
Notable Expenses Percent of Total Expenses
Executive Compensation $250,497
22.0%
Professional Fundraising Fees $0
Other Salaries and Wages $133,075
11.7%
Assets/Debt
Total Assets $276,552
Total Liabilities $297,649
Net Assets -$21,097
Compensation
Key Employees and Officers Compensation Related Other
Stuart Discount (Ceo) $150,000 $0 $0
Christine Haerich (Svp) $100,497 $0 $0
Salvatore Falletta (Treasurer) $0 $0 $0
Michael Thompson (Director) $0 $0 $0
Joseph Galvin (Director) $0 $0 $0
Mark Boehmer (Secretary) $0 $0 $0
Karl Koster (Director) $0 $0 $0
Lori Fentem (Chair) $0 $0 $0
Andrew Balthaser (Director) $0 $0 $0
John Nelson (Director) $0 $0 $0
Rob Marshall (Director) $0 $0 $0
Christa Heibel (Vice Chair) $0 $0 $0
Mandy Horton (Director) $0 $0 $0
Ken Sponsler (Director) $0 $0 $0
Reid Houser (Director) $0 $0 $0
Harvey Livingston (Director) $0 $0 $0
Carmit Diandrea (Director) $0 $0 $0
Michele Powell (Director) $0 $0 $0
Rebecca Carr (Director) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2018

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$1,033,002
Expenses
$1,139,811
Net Income
-$106,809
Net Assets
$34,749
Notable Sources of Revenue Percent of Total Revenue
Contributions $403,532
39.1%
Program Services $626,850
60.7%
Investment Income $22
0.0%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $2,598
0.3%
Notable Expenses Percent of Total Expenses
Executive Compensation $257,897
22.6%
Professional Fundraising Fees $0
Other Salaries and Wages $154,828
13.6%
Assets/Debt
Total Assets $250,155
Total Liabilities $215,406
Net Assets $34,749
Compensation
Key Employees and Officers Compensation Related Other
Stuart Discount (Ceo) $156,936 $0 $0
Christine Haerich (Svp) $100,961 $0 $0
Sam Falletta (Director) $0 $0 $0
Stephen Ferber (Director) $0 $0 $0
Michael Rauscher (Director) $0 $0 $0
Michael Thompson (Director) $0 $0 $0
Bob Kobek (Director) $0 $0 $0
Joseph Galvin (Director) $0 $0 $0
James Danz (Director) $0 $0 $0
Mark Boehmer (Secretary) $0 $0 $0
Karl Koster (Director) $0 $0 $0
Dean Garfinkel (Treasurer) $0 $0 $0
Lori Fentem (Chair) $0 $0 $0
Andrew Balthaser (Director) $0 $0 $0
John Nelson (Director) $0 $0 $0
Rob Marshall (Director) $0 $0 $0
Christa Heibel (Director) $0 $0 $0
Mandy Horton (Director) $0 $0 $0
Ken Sponsler (Vice Chair) $0 $0 $0
Reid Houser (Director) $0 $0 $0
Harvey Livingston (Director) $0 $0 $0
Michele Shuster (Legal Counsel) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2017

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$1,023,872
Expenses
$1,099,885
Net Income
-$76,013
Net Assets
$141,558
Notable Sources of Revenue Percent of Total Revenue
Contributions $386,494
37.7%
Program Services $634,177
61.9%
Investment Income $52
0.0%
Bond Proceeds $0
Royalties $1,631
0.2%
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $1,518
0.1%
Notable Expenses Percent of Total Expenses
Executive Compensation $125,123
11.4%
Professional Fundraising Fees $0
Other Salaries and Wages $227,919
20.7%
Assets/Debt
Total Assets $268,055
Total Liabilities $126,497
Net Assets $141,558
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Christine Haerich (Svp (Jan Oct)) $100,315 $0 $0
Stuart Discount (Ceo (Nov Dec)) $24,808 $0 $0
Sam Falletta (Director) $0 $0 $0
Stephen Ferber (Director) $0 $0 $0
Michael Rauscher (Director) $0 $0 $0
Michael Thompson (Director) $0 $0 $0
Bob Kobek (Director) $0 $0 $0
Joseph Galvin (Director) $0 $0 $0
James Danz (Director) $0 $0 $0
Mark Boehmer (Secretary) $0 $0 $0
Karl Koster (Director) $0 $0 $0
Dean Garfinkel (Treasurer) $0 $0 $0
Lori Fentem (Chair) $0 $0 $0
Andrew Balthaser (Director) $0 $0 $0
John Nelson (Director) $0 $0 $0
Rob Marshall (Director) $0 $0 $0
Christa Heibel (Director) $0 $0 $0
Mandy Horton (Director) $0 $0 $0
Ken Sponsler (Vice Chair) $0 $0 $0
Reid Houser (Director) $0 $0 $0
Harvey Livingston (Director) $0 $0 $0
Michael Shuster (Legal Counsel) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2016

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$1,041,432
Expenses
$1,006,690
Net Income
$34,742
Net Assets
$217,571
Notable Sources of Revenue Percent of Total Revenue
Contributions $455,861
43.8%
Program Services $578,757
55.6%
Investment Income $57
0.0%
Bond Proceeds $0
Royalties $2,787
0.3%
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $3,970
0.4%
Notable Expenses Percent of Total Expenses
Executive Compensation $94,516
9.4%
Professional Fundraising Fees $0
Other Salaries and Wages $216,066
21.5%
Assets/Debt
Total Assets $358,958
Total Liabilities $141,387
Net Assets $217,571
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Christine Haerich (Svp) $94,516 $0 $0
Sam Falletta (Director) $0 $0 $0
Stephen Ferber (Director) $0 $0 $0
Michael Rauscher (Chair) $0 $0 $0
Michael Thompson (Vice Chair) $0 $0 $0
Bob Kobek (Director) $0 $0 $0
Jane Bulman (Director) $0 $0 $0
James Danz (Director) $0 $0 $0
Mark Boehmer (Director) $0 $0 $0
Karl Koster (Director) $0 $0 $0
Dean Garfinkel (Treasurer) $0 $0 $0
Lori Fentem (Director) $0 $0 $0
Barbra Merwin (Director) $0 $0 $0
John Nelson (Secretary) $0 $0 $0
Rob Marshall (Director) $0 $0 $0
Patrick O'shea (Director) $0 $0 $0
Stuart Discount (Director) $0 $0 $0
Ken Sponsler (Director) $0 $0 $0
Harvey Livingston (Director) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2015

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$1,222,739
Expenses
$912,434
Net Income
$310,305
Net Assets
$182,829
Notable Sources of Revenue Percent of Total Revenue
Contributions $563,935
46.1%
Program Services $653,847
53.5%
Investment Income $20
0.0%
Bond Proceeds $0
Royalties $1,687
0.1%
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $3,250
0.3%
Notable Expenses Percent of Total Expenses
Executive Compensation $106,461
11.7%
Professional Fundraising Fees $0
Other Salaries and Wages $201,301
22.1%
Assets/Debt
Total Assets $315,094
Total Liabilities $132,265
Net Assets $182,829
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Christine Haerich (Svp) $106,461 $0 $0
Mark Boehmer (Director) $0 $0 $0
Stephen Ferber (Director) $0 $0 $0
Michael Rauscher (Chair) $0 $0 $0
Michael Thompson (Director) $0 $0 $0
Bob Kobek (Director) $0 $0 $0
Jane Bulman (Director) $0 $0 $0
James Danz (Director) $0 $0 $0
Michael Eubanks (Director) $0 $0 $0
Lori Fentem (Director) $0 $0 $0
Dean Garfinkel (Treasurer) $0 $0 $0
Kevin Button (Director) $0 $0 $0
Barbra Merwin (Vice Chair) $0 $0 $0
John Nelson (Secretary) $0 $0 $0
Rob Marshall (Director) $0 $0 $0
Patrick O'shea (Director) $0 $0 $0
Stuart Discount (Director) $0 $0 $0
Ken Sponsler (Director) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2014

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$1,432,078
Expenses
$1,323,808
Net Income
$108,270
Net Assets
-$127,476
Notable Sources of Revenue Percent of Total Revenue
Contributions $582,223
40.7%
Program Services $846,972
59.1%
Investment Income $0
Bond Proceeds $0
Royalties $2,353
0.2%
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $530
0.0%
Notable Expenses Percent of Total Expenses
Executive Compensation $8,654
0.7%
Professional Fundraising Fees $0
Other Salaries and Wages $35,445
2.7%
Assets/Debt
Total Assets $247,654
Total Liabilities $375,130
Net Assets -$127,476
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Christine Haerich (Senior Vp (Nov Dec)) $8,654 $0 $0
Scott Denardin (Director) $0 $0 $0
Derek Martin (Director) $0 $0 $0
Michael Rauscher (Chair) $0 $0 $0
Lisa Defalco (Chair Emeritus) $0 $0 $0
Tim Searcy (Director) $0 $0 $0
Jane Bulman (Director) $0 $0 $0
James Danz (Director) $0 $0 $0
Michael Eubanks (Director) $0 $0 $0
Lori Fentem (Director) $0 $0 $0
Dean Garfinkel (Treasurer) $0 $0 $0
Kevin Button (Director) $0 $0 $0
Barbra Merwin (Director) $0 $0 $0
John Nelson (Secretary) $0 $0 $0
Patrick O'shea (Director) $0 $0 $0
Alla Reznik (Director) $0 $0 $0
Ken Sponsler (Director) $0 $0 $0
Phillip Grudzinskistephill (Ceo (Jan Oct)) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2011

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$1,717,673
Expenses
$1,811,926
Net Income
-$94,253
Net Assets
-$324,788
Notable Sources of Revenue Percent of Total Revenue
Contributions $676,876
39.4%
Program Services $991,981
57.8%
Investment Income $0
Bond Proceeds $0
Royalties $24,816
1.4%
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $24,000
1.4%
Notable Expenses Percent of Total Expenses
Executive Compensation $0
Professional Fundraising Fees $0
Other Salaries and Wages $0
Assets/Debt
Total Assets $314,592
Total Liabilities $639,380
Net Assets -$324,788

Document Links

Fiscal Year Ending Dec.
2010

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2009

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2008

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2007

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2006

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2005

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2004

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

About This Data

Nonprofit Explorer includes summary data for nonprofit tax returns and full Form 990 documents, in both PDF and digital formats.

The summary data contains information processed by the IRS during the 2012-2019 calendar years; this generally consists of filings for the 2011-2018 fiscal years, but may include older records. This data release includes only a subset of what can be found in the full Form 990s.

In addition to the raw summary data, we link to PDFs and digital copies of full Form 990 documents wherever possible. This consists of separate releases by the IRS of Form 990 documents processed by the agency, which we update regularly.

We also link to copies of audits nonprofit organizations that spent $750,000 or more in Federal grant money in a single fiscal year since 2016. These audits are copied from the Federal Audit Clearinghouse.

Which Organizations Are Here?

Every organization that has been recognized as tax exempt by the IRS has to file Form 990 every year, unless they make less than $200,000 in revenue and have less than $500,000 in assets, in which case they have to file form 990-EZ. Organizations making less than $50,000 don’t have to file either form but do have to let the IRS they’re still in business via a Form 990N "e-Postcard."

Nonprofit Explorer has organizations claiming tax exemption in each of the 27 subsections of the 501(c) section of the tax code, and which have filed a Form 990, Form 990EZ or Form 990PF. Taxable trusts and private foundations that are required to file a form 990PF are also included. Small organizations filing a Form 990N "e-Postcard" are not included in this data.

Types of Nonprofits

There are 27 nonprofit designations based on the numbered subsections of section 501(c) of the tax code. See the list »

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For those interested in acquiring the original data from the source, here’s where our data comes from:

  • Raw filing data. Includes EINs and summary financials as structured data.
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  • Form 990 documents. Prior to 2017, these documents were obtained and processed by Public.Resource.org and ProPublica. Bulk PDF downloads since 2017 are available from the IRS.
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