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National Captioning Institute Inc

Organization summary

Type of Nonprofit

Designated as a Organizations for any of the following purposes: religious, educational, charitable, scientific, literary, testing for public safety, fostering national or international amateur sports competition (as long as it doesn't provide athletic facilities or equipment), or the prevention of cruelty to children or animals.

Category: Human Services — Multipurpose and Other / Deaf/Hearing Impaired Centers, Services (NTEE)

Donations to this organization are tax deductible.

Summary charts: organization finances over time

Revenue
$14.8M (2023)

Expenses
$15.3M (2023)

Total Assets
$8.51M (2023)

Total Liabilities
$1.67M (2023)

Years with missing data
Source: Form 990 tax filings from 2011 to 2023

Tax Filings by Year

Form 990 is an information return that most organizations claiming federal tax-exempt status must file yearly with the IRS. Nonprofit Explorer has IRS digitized Form 990 data for filings processed in 2012 and later. If this organization filed an amended return, it may not be reflected below. Duplicate download links may indicate a resubmission or amendment to this organization's original return. Form 990 data is from the IRS.

Fiscal Year Ending Dec.
2023

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$14,781,730
Expenses
$15,263,465
Net Income
-$481,735
Net Assets
$6,846,293
Notable Sources of Revenue Percent of Total Revenue
Contributions $2,802
0.0%
Program Services $14,677,334
99.3%
Investment Income $122,782
0.8%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets -$21,188
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $698,935
4.6%
Professional Fundraising Fees $0
Other Salaries and Wages $8,198,075
53.7%
Assets/Debt
Total Assets $8,512,106
Total Liabilities $1,665,813
Net Assets $6,846,293
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $295,803 $0 $0
Meredith Patterson (Snr Vp/Chief Operating Off) $146,765 $0 $0
Beth Nubbe (Snr Vp/Chief Administrativ) $145,717 $0 $10,413
Lydy Pinzon Dadley (Vp/Sales & Marketing) $109,650 $0 $0
Susan Hayes (Trustee) $0 $0 $0
Drake Smith (Trustee) $0 $0 $0
Terrel Cass (Trustee) $0 $0 $0
Ed Morea (Trustee) $0 $0 $0
Achin Bhowmik (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2022

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$16,929,101
Expenses
$17,104,268
Net Income
-$175,167
Net Assets
$6,831,927
Notable Sources of Revenue Percent of Total Revenue
Contributions $1,163
0.0%
Program Services $16,208,480
95.7%
Investment Income $76,697
0.5%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $642,761
3.8%
Net Inventory Sales $0
Other Revenue $0
Notable Expenses Percent of Total Expenses
Executive Compensation $772,039
4.5%
Professional Fundraising Fees $0
Other Salaries and Wages $9,285,570
54.3%
Assets/Debt
Total Assets $8,712,520
Total Liabilities $1,880,593
Net Assets $6,831,927
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $359,173 $0 $0
Meredith Patterson (Snr Vp/Chief Operating Off) $135,712 $0 $0
Beth Nubbe (Snr Vp/Chief Administrativ) $131,489 $0 $8,694
Lydy Pinzon Dadley (Vp/Sales & Marketing) $124,498 $0 $0
Octavia Brandenburg (Real Time Captioner) $115,711 $0 $8,822
Vana Ouzts (Real Time Captioner) $110,060 $0 $11,162
David Fisher (Real Time Captioner) $106,163 $0 $20,429
James Turner (Real Time Captioner) $104,472 $0 $11,162
Susan Hayes (Trustee) $0 $0 $0
Drake Smith (Trustee) $0 $0 $0
Terrel Cass (Trustee) $0 $0 $0
Ed Morea (Trustee) $0 $0 $0
Achin Bhowmik (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2021

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$19,357,621
Expenses
$16,622,233
Net Income
$2,735,388
Net Assets
$7,677,007
Notable Sources of Revenue Percent of Total Revenue
Contributions $1,961,650
10.1%
Program Services $17,213,447
88.9%
Investment Income $171,576
0.9%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $6,407
0.0%
Net Inventory Sales $0
Other Revenue $4,541
0.0%
Notable Expenses Percent of Total Expenses
Executive Compensation $569,812
3.4%
Professional Fundraising Fees $0
Other Salaries and Wages $9,455,002
56.9%
Assets/Debt
Total Assets $9,711,734
Total Liabilities $2,034,727
Net Assets $7,677,007
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $222,250 $0 $0
Octavia Brandenburg (Real Time Captioner) $120,417 $0 $5,374
Lydy Pinzon Dadley (Vp/Sales & Marketing) $116,706 $0 $0
Beth Nubbe (Snr Vp/Chief Administrative Officer) $112,553 $0 $5,880
Meredith Patterson (Snr Vp/Chief Operating Officer) $112,423 $0 $0
James Turner (Real Time Captioner) $104,301 $0 $6,008
Susan Hayes (Trustee) $0 $0 $0
Drake Smith (Trustee) $0 $0 $0
Terrel Cass (Trustee) $0 $0 $0
Ed Morea (Trustee) $0 $0 $0
Achin Bhowmik (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2020

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$17,350,198
Expenses
$16,483,401
Net Income
$866,797
Net Assets
$4,825,202
Notable Sources of Revenue Percent of Total Revenue
Contributions $5,763
0.0%
Program Services $17,236,658
99.3%
Investment Income $88,083
0.5%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $14,898
0.1%
Net Inventory Sales $0
Other Revenue $4,796
0.0%
Notable Expenses Percent of Total Expenses
Executive Compensation $842,013
5.1%
Professional Fundraising Fees $0
Other Salaries and Wages $8,911,885
54.1%
Assets/Debt
Total Assets $9,557,114
Total Liabilities $4,731,912
Net Assets $4,825,202
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $222,300 $0 $0
Janice Hall (Real Time Captioner) $160,351 $0 $5,385
James Turner (Real Time Captioner) $118,539 $0 $9,853
Octavia Brandenburg (Real Time Captioner) $114,890 $0 $7,818
Meredith Patterson (Snr Vp For Production) $104,419 $0 $0
Beth Nubbe (Snr Vp Admin Fin Hr/Corpor) $104,042 $0 $7,569
Susan Hayes (Trustee) $0 $0 $0
John Maypole (Trustee) $0 $0 $0
Terrel Cass (Trustee) $0 $0 $0
Ed Morea (Trustee) $0 $0 $0
Achin Bhowmik (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2019

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$16,588,159
Expenses
$15,802,201
Net Income
$785,958
Net Assets
$3,670,646
Notable Sources of Revenue Percent of Total Revenue
Contributions $6,303
0.0%
Program Services $16,504,483
99.5%
Investment Income $54,490
0.3%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $22,883
0.1%
Notable Expenses Percent of Total Expenses
Executive Compensation $884,560
5.6%
Professional Fundraising Fees $0
Other Salaries and Wages $8,426,713
53.3%
Assets/Debt
Total Assets $7,050,890
Total Liabilities $3,380,244
Net Assets $3,670,646
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $222,300 $0 $0
James Turner (Real Time Captioner) $128,392 $0 $4,244
Octavia Brandenburg (Real Time Captioner) $111,531 $0 $3,957
Bart New (Real Time Captioner) $101,523 $0 $3,957
Tammie Glockzin (Real Time Captioner) $101,095 $0 $3,957
Meredith Patterson (Vp For Production) $100,032 $0 $0
Beth Nubbe (Snr Vp Admin Fin Hr/Corporate Secretary) $99,615 $0 $3,957
Susan Hayes (Trustee) $0 $0 $0
John Maypole (Trustee) $0 $0 $0
Terrell Cass (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2018

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$17,078,752
Expenses
$16,946,745
Net Income
$132,007
Net Assets
$2,769,019
Notable Sources of Revenue Percent of Total Revenue
Contributions $5,650
0.0%
Program Services $16,981,069
99.4%
Investment Income $80,430
0.5%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $0
Net Inventory Sales $0
Other Revenue $11,603
0.1%
Notable Expenses Percent of Total Expenses
Executive Compensation $864,858
5.1%
Professional Fundraising Fees $0
Other Salaries and Wages $9,375,095
55.3%
Assets/Debt
Total Assets $4,349,917
Total Liabilities $1,580,898
Net Assets $2,769,019
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $214,047 $0 $16,943
Jill Brooks (Coo) $132,990 $0 $6,713
Bart New (Real Time Captioner) $103,813 $0 $6,669
Juan Agudelo (Vp Of Sales & Marketing) $103,378 $0 $7,337
Beth Nubbe (Corporate Secretary) $97,229 $0 $5,683
Darlene Parker (Asst. Corporate Secretary) $79,810 $0 $23,075
Don Weber (Vice Chairman) $0 $0 $0
John Maypole (Trustee) $0 $0 $0
Terrell Cass (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2016

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$17,845,288
Expenses
$17,288,663
Net Income
$556,625
Net Assets
$2,771,667
Notable Sources of Revenue Percent of Total Revenue
Contributions $6,995
0.0%
Program Services $17,741,504
99.4%
Investment Income $35,728
0.2%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets -$137
Net Inventory Sales $0
Other Revenue $61,198
0.3%
Notable Expenses Percent of Total Expenses
Executive Compensation $487,292
2.8%
Professional Fundraising Fees $0
Other Salaries and Wages $13,355,171
77.2%
Assets/Debt
Total Assets $4,544,696
Total Liabilities $1,773,029
Net Assets $2,771,667
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $251,363 $0 $3,862
Jill Toschi (Coo) $165,317 $0 $0
Bart New (Real Time Captioner) $123,962 $0 $0
Juan Agudelo (Vp Of Sales & Marketing) $121,371 $0 $3,120
David Fisher (Real Time Captioner) $114,298 $0 $3,637
Beth Nubbe (Corporate Secretary) $113,025 $0 $3,024
Darlene Parker (Asst. Corporate Secretary) $110,227 $0 $5,791
James Turner (Real Time Captioner) $106,497 $0 $0
Don Weber (Vice Chairman) $0 $0 $0
John Maypole (Trustee) $0 $0 $0
William Griggs (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2015

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$17,389,757
Expenses
$17,020,336
Net Income
$369,421
Net Assets
$2,225,133
Notable Sources of Revenue Percent of Total Revenue
Contributions $29,660
0.2%
Program Services $17,288,057
99.4%
Investment Income $16,554
0.1%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $27,004
0.2%
Net Inventory Sales $0
Other Revenue $28,482
0.2%
Notable Expenses Percent of Total Expenses
Executive Compensation $478,310
2.8%
Professional Fundraising Fees $0
Other Salaries and Wages $0
Assets/Debt
Total Assets $3,912,077
Total Liabilities $1,686,944
Net Assets $2,225,133
Other
Reported conflict of interest transactions
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $273,978 $0 $3,710
Jill Toschi (Coo) $147,429 $0 $165
Juan Agudelo (Vp Of Sales & Marketing) $117,569 $0 $3,046
Darlene Parker (Asst. Corporate Secretary) $103,998 $0 $5,570
Beth Nubbe (Corporate Secretary) $100,334 $0 $5,570
Don Weber (Vice Chairman) $0 $0 $0
John Maypole (Trustee) $0 $0 $0
William Griggs (Trustee) $0 $0 $0
Ann Sherman (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2014

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$15,778,344
Expenses
$15,363,722
Net Income
$414,622
Net Assets
$1,907,510
Notable Sources of Revenue Percent of Total Revenue
Contributions $423,750
2.7%
Program Services $15,241,544
96.6%
Investment Income $34,708
0.2%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $11,619
0.1%
Net Inventory Sales $0
Other Revenue $66,723
0.4%
Notable Expenses Percent of Total Expenses
Executive Compensation $333,166
2.2%
Professional Fundraising Fees $0
Other Salaries and Wages $0
Assets/Debt
Total Assets $3,631,626
Total Liabilities $1,724,116
Net Assets $1,907,510
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $174,865 $0 $3,713
Jill Toschi (Coo) $108,460 $0 $155
Juan Agudelo (Vp Of Sales & Marketing) $100,099 $0 $3,032
Beth Nubbe (Corporate Secretary) $83,775 $0 $142
Darlene Parker (Asst. Corporate Secretary) $74,527 $0 $5,550
Don Weber (Vice Chairman) $0 $0 $0
John Maypole (Trustee) $0 $0 $0
William Griggs (Trustee) $0 $0 $0
Ann Sherman (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2013

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$14,363,166
Expenses
$14,940,356
Net Income
-$577,190
Net Assets
$1,521,288
Notable Sources of Revenue Percent of Total Revenue
Contributions $421,231
2.9%
Program Services $13,708,216
95.4%
Investment Income $32,494
0.2%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $106,299
0.7%
Net Inventory Sales $0
Other Revenue $94,926
0.7%
Notable Expenses Percent of Total Expenses
Executive Compensation $465,704
3.1%
Professional Fundraising Fees $0
Other Salaries and Wages $10,836,195
72.5%
Assets/Debt
Total Assets $3,356,308
Total Liabilities $1,835,020
Net Assets $1,521,288
Compensation
Key Employees and Officers Compensation Related Other
Gene Chao (Chairman, President & Ceo) $222,669 $0 $12,652
Richard Smith (Chief Technology Officer) $114,918 $0 $730
Bart New (Real Time Captioner) $107,626 $0 $7,865
Jill Toschi (Vice President Of Operations) $106,175 $0 $1,233
Juan Agudelo (Director Of Sales And Marketing) $105,790 $0 $7,982
James Turner (Real Time Captioner) $103,921 $0 $6,346
Beth Nubbe (Corporate Secretary (Part Year)) $88,348 $0 $563
Darlene Parker (Assistant Corporate Secretary) $82,073 $0 $19,517
Marc Okrand (Corporate Secretary (Part Year)) $72,614 $0 $4,364
Don Weber (Vice Chairman) $0 $0 $0
William Griggs (Trustee) $0 $0 $0
John Maypole (Trustee) $0 $0 $0
Ann Sherman (Trustee) $0 $0 $0

Document Links

Fiscal Year Ending Dec.
2012

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$14,437,706
Expenses
$15,189,590
Net Income
-$751,884
Net Assets
$2,125,535
Notable Sources of Revenue Percent of Total Revenue
Contributions $494,694
3.4%
Program Services $13,742,821
95.2%
Investment Income $35,421
0.2%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $3,240
0.0%
Net Inventory Sales $0
Other Revenue $161,530
1.1%
Notable Expenses Percent of Total Expenses
Executive Compensation $656,760
4.3%
Professional Fundraising Fees $0
Other Salaries and Wages $10,759,012
70.8%
Assets/Debt
Total Assets $3,916,568
Total Liabilities $1,791,033
Net Assets $2,125,535

Document Links

Fiscal Year Ending Dec.
2011

Extracted Financial Data

Extracted Financial Data from Form 990
Revenue
$15,394,551
Expenses
$15,242,168
Net Income
$152,383
Net Assets
$2,767,944
Notable Sources of Revenue Percent of Total Revenue
Contributions $592,983
3.9%
Program Services $14,468,023
94.0%
Investment Income $33,445
0.2%
Bond Proceeds $0
Royalties $0
Rental Property Income $0
Net Fundraising $0
Sales of Assets $65,063
0.4%
Net Inventory Sales $0
Other Revenue $235,037
1.5%
Notable Expenses Percent of Total Expenses
Executive Compensation $413,650
2.7%
Professional Fundraising Fees $0
Other Salaries and Wages $11,082,828
72.7%
Assets/Debt
Total Assets $4,743,640
Total Liabilities $1,975,696
Net Assets $2,767,944

Document Links

Fiscal Year Ending Dec.
2010

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2009

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2008

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2007

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2006

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2005

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2004

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2003

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2002

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

Fiscal Year Ending Dec.
2001

No Extracted Financial Data

Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.

Document Links

About This Data

Nonprofit Explorer includes summary data for nonprofit tax returns and full Form 990 documents, in both PDF and digital formats.

The summary data contains information processed by the IRS during the 2012-2019 calendar years; this generally consists of filings for the 2011-2018 fiscal years, but may include older records. This data release includes only a subset of what can be found in the full Form 990s.

In addition to the raw summary data, we link to PDFs and digital copies of full Form 990 documents wherever possible. This consists of separate releases by the IRS of Form 990 documents processed by the agency, which we update regularly.

We also link to copies of audits nonprofit organizations that spent $750,000 or more in Federal grant money in a single fiscal year since 2016. These audits are copied from the Federal Audit Clearinghouse.

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Every organization that has been recognized as tax exempt by the IRS has to file Form 990 every year, unless they make less than $200,000 in revenue and have less than $500,000 in assets, in which case they have to file form 990-EZ. Organizations making less than $50,000 don’t have to file either form but do have to let the IRS they’re still in business via a Form 990N "e-Postcard."

Nonprofit Explorer has organizations claiming tax exemption in each of the 27 subsections of the 501(c) section of the tax code, and which have filed a Form 990, Form 990EZ or Form 990PF. Taxable trusts and private foundations that are required to file a form 990PF are also included. Small organizations filing a Form 990N "e-Postcard" are not included in this data.

Types of Nonprofits

There are 27 nonprofit designations based on the numbered subsections of section 501(c) of the tax code. See the list »

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For those interested in acquiring the original data from the source, here’s where our data comes from:

  • Raw filing data. Includes EINs and summary financials as structured data.
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