Crossroads Services Board
Organization summary
Type of Nonprofit
Designated as a Organizations for any of the following purposes: religious, educational, charitable, scientific, literary, testing for public safety, fostering national or international amateur sports competition (as long as it doesn't provide athletic facilities or equipment), or the prevention of cruelty to children or animals.
Category: Mental Health, Crisis Intervention / Community Mental Health Center (NTEE)
Donations to this organization are tax deductible.
Summary charts: organization finances over time
Revenue $18.6M (2023)
Expenses $17.7M (2023)
Total Assets $20.2M (2023)
Total Liabilities $1.59M (2023)
Tax Filings and Audits by Year
Form 990 is an information return that most organizations claiming federal tax-exempt status must file yearly with the IRS. Nonprofit Explorer has IRS digitized Form 990 data for filings processed in 2012 and later. If this organization filed an amended return, it may not be reflected below. Duplicate download links may indicate a resubmission or amendment to this organization's original return. Form 990 data is from the IRS.
Audits are required to be submitted by nonprofit organizations that spend $750,000 or more in federal grant money in a fiscal year. "Single audits" look at the entire organization's finances and compliance, while other audits are program specific. Nonprofit Explorer has PDFs of audits for some nonprofits for fiscal year 2015 and later. Audit data is from the Federal Audit Clearinghouse.
Fiscal Year Ending June
2023
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $4,405,760 |
23.7%
|
| Program Services | $13,515,314 |
72.7%
|
| Investment Income | $179,631 |
1.0%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $107,440 |
0.6%
|
| Net Inventory Sales | $0 | |
| Other Revenue | $384,862 |
2.1%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $434,652 |
2.5%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $10,299,437 |
58.2%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $20,151,746 | |
| Total Liabilities | $1,590,501 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Dr Melba Moore (Executive Director) | $145,304 | $0 | $11,107 |
| Michelle Ebright (Outpatient Services Director) | $118,435 | $0 | $13,674 |
| Pam Wallace (Idd/Case Management Director) | $106,446 | $0 | $34,555 |
Document Links
990
Filed on Feb. 2, 2024Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2022
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $4,908,575 |
28.7%
|
| Program Services | $11,733,306 |
68.6%
|
| Investment Income | $19,772 |
0.1%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $0 | |
| Net Inventory Sales | $0 | |
| Other Revenue | $446,475 |
2.6%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $121,034 |
0.7%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,379,417 |
57.3%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $19,265,441 | |
| Total Liabilities | $1,589,156 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Steven Eisenstein (Medical Director) | $133,312 | $0 | $0 |
| Pam Wallace (Interim Executive Director) | $113,365 | $0 | $9,989 |
| Michele Ebright (Director Of Outpatient) | $109,388 | $0 | $15,314 |
Document Links
990
Filed on March 30, 2023Primary tax return for a nonprofit’s activities, finances, and governance
Audits
Audit for a nonprofit that spends $750,000+ in federal grant money in a fiscal year
Fiscal Year Ending June
2021
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $4,715,439 |
28.0%
|
| Program Services | $10,153,156 |
60.2%
|
| Investment Income | $17,192 |
0.1%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $0 | |
| Net Inventory Sales | $0 | |
| Other Revenue | $1,967,812 |
11.7%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $383,724 |
2.3%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,458,375 |
57.6%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $18,959,611 | |
| Total Liabilities | $2,016,702 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Dr Susan Baker (Former Executive Director) | $137,090 | $0 | $12,096 |
| Michele Ebright (Director Of Outpatie) | $109,266 | $0 | $4,064 |
| Pam Wallace (Interim Executive Director) | $94,657 | $0 | $19,457 |
Document Links
990
Filed on March 2, 2022Primary tax return for a nonprofit’s activities, finances, and governance
Audits
Audit for a nonprofit that spends $750,000+ in federal grant money in a fiscal year
Fiscal Year Ending June
2020
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $4,576,504 |
27.0%
|
| Program Services | $11,835,091 |
69.9%
|
| Investment Income | $63,902 |
0.4%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $0 | |
| Net Inventory Sales | $0 | |
| Other Revenue | $446,206 |
2.6%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $252,795 |
1.5%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,442,155 |
57.4%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $20,050,665 | |
| Total Liabilities | $4,476,785 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Dr Susan Baker (Executive Di) | $129,836 | $0 | $22,400 |
| Dr Steven Eisenstein (Medical Dire) | $120,580 | $0 | $0 |
| Michele Ebright (Director Of) | $108,251 | $0 | $12,502 |
Document Links
990
Filed on May 12, 2021Primary tax return for a nonprofit’s activities, finances, and governance
Audits
Audit for a nonprofit that spends $750,000+ in federal grant money in a fiscal year
Fiscal Year Ending June
2019
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $3,492,092 |
21.7%
|
| Program Services | $11,958,018 |
74.2%
|
| Investment Income | $78,692 |
0.5%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $0 | |
| Net Inventory Sales | $0 | |
| Other Revenue | $584,223 |
3.6%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $223,143 |
1.4%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,330,694 |
59.3%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $17,083,004 | |
| Total Liabilities | $1,979,462 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Hilton Lacy (Psychiatrist) | $218,019 | $0 | $7,587 |
| Dr Susan Baker (Executive Di) | $123,046 | $0 | $7,755 |
| Cherrie Evans (Nurse Practi) | $115,433 | $0 | $12,424 |
Document Links
990
Filed on Feb. 8, 2020Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2018
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $2,808,044 |
17.9%
|
| Program Services | $12,152,816 |
77.6%
|
| Investment Income | $47,315 |
0.3%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $0 | |
| Net Inventory Sales | $0 | |
| Other Revenue | $645,405 |
4.1%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $205,773 |
1.3%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,763,838 |
59.7%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $16,672,535 | |
| Total Liabilities | $1,952,155 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Dr John Dimock (Psychiatrist) | $194,622 | $0 | $7,300 |
| Cherrie Evans (Nurse Practi) | $118,293 | $0 | $11,889 |
| Dr Susan Baker (Executive Di) | $117,119 | $0 | $7,447 |
Document Links
990
Filed on April 3, 2019Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2017
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $2,944,167 |
17.4%
|
| Program Services | $13,119,327 |
77.4%
|
| Investment Income | $24,071 |
0.1%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $0 | |
| Net Inventory Sales | $0 | |
| Other Revenue | $851,685 |
5.0%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $199,118 |
1.2%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,885,647 |
59.9%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $17,602,484 | |
| Total Liabilities | $2,190,262 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Dr John Dimock (Psychiatrist) | $195,892 | $0 | $6,638 |
| Cherrie Evans (Nurse Practi) | $117,627 | $0 | $11,122 |
| Dr Susan Baker (Executive Di) | $110,290 | $0 | $7,635 |
Document Links
990
Filed on Jan. 30, 2018Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2016
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $2,892,638 |
16.7%
|
| Program Services | $13,548,700 |
78.2%
|
| Investment Income | $10,381 |
0.1%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $9,412 |
0.1%
|
| Net Inventory Sales | $0 | |
| Other Revenue | $865,572 |
5.0%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $168,376 |
1.0%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,885,932 |
58.9%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $16,390,645 | |
| Total Liabilities | $1,403,426 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Dr Norman B Holden Jr (Psychiatrist) | $140,069 | $0 | $13,838 |
| Dr Heather Henig (Psychiatrist) | $133,249 | $0 | $30,538 |
| Dr Susan Baker (Executive Di) | $108,210 | $0 | $14,343 |
Document Links
990
Filed on Jan. 25, 2017Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2015
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $2,894,276 |
17.8%
|
| Program Services | $12,559,468 |
77.3%
|
| Investment Income | $4,180 |
0.0%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $28,904 |
0.2%
|
| Net Inventory Sales | $0 | |
| Other Revenue | $759,169 |
4.7%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $187,647 |
1.1%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,858,107 |
59.8%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $16,038,122 | |
| Total Liabilities | $1,709,054 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Dr Norman B Holden Jr (Psychiatrist) | $202,416 | $0 | $18,226 |
| Frank W Rogers (Exec Direct) | $135,403 | $0 | $11,047 |
| Connie Delong (Admin Dir) | $100,226 | $0 | $7,179 |
Document Links
990
Filed on Feb. 9, 2016Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2014
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $2,858,914 |
17.0%
|
| Program Services | $13,237,241 |
78.5%
|
| Investment Income | $3,971 |
0.0%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $20,857 |
0.1%
|
| Net Inventory Sales | $0 | |
| Other Revenue | $740,084 |
4.4%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $275,969 |
1.7%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,647,480 |
59.4%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $16,315,361 | |
| Total Liabilities | $1,750,330 |
Compensation
| Key Employees and Officers | Compensation | Related | Other |
|---|---|---|---|
| Norman B Holden Jr (Psychiatrist) | $197,736 | $0 | $31,624 |
| Frank W Rogers (Exec Direct) | $132,729 | $0 | $24,712 |
| Connie Delong (Admin Dir) | $101,093 | $0 | $17,589 |
Document Links
990
Filed on Jan. 17, 2015Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2013
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $3,024,823 |
19.1%
|
| Program Services | $12,070,013 |
76.3%
|
| Investment Income | $6,024 |
0.0%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | $2,139 |
0.0%
|
| Net Inventory Sales | $0 | |
| Other Revenue | $719,885 |
4.5%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $274,423 |
1.7%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,303,908 |
58.7%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $15,809,554 | |
| Total Liabilities | $1,877,563 |
Document Links
990
Filed on March 14, 2014Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2012
Extracted Financial Data
Extracted Financial Data from Form 990
| Notable Sources of Revenue | Percent of Total Revenue | |
|---|---|---|
| Contributions | $2,961,897 |
17.7%
|
| Program Services | $12,969,146 |
77.5%
|
| Investment Income | $6,212 |
0.0%
|
| Bond Proceeds | $0 | |
| Royalties | $0 | |
| Rental Property Income | $0 | |
| Net Fundraising | $0 | |
| Sales of Assets | -$28,788 | |
| Net Inventory Sales | $0 | |
| Other Revenue | $821,588 |
4.9%
|
| Notable Expenses | Percent of Total Expenses | |
|---|---|---|
| Executive Compensation | $265,279 |
1.6%
|
| Professional Fundraising Fees | $0 | |
| Other Salaries and Wages | $9,352,905 |
58.1%
|
| Assets/Debt | ||
|---|---|---|
| Total Assets | $16,256,255 | |
| Total Liabilities | $2,290,351 |
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2011
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2010
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2009
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2008
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2007
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2006
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2005
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2004
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2003
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
Fiscal Year Ending June
2002
No Extracted Financial Data
Extracted financial data is not available for the forms filed in this tax period, but Form 990 documents are available for download.
Document Links
990
Primary tax return for a nonprofit’s activities, finances, and governance
About This Data
Nonprofit Explorer includes summary data for nonprofit tax returns and full Form 990 documents, in both PDF and digital formats.
The summary data contains information processed by the IRS during the 2012-2019 calendar years; this generally consists of filings for the 2011-2018 fiscal years, but may include older records. This data release includes only a subset of what can be found in the full Form 990s.
In addition to the raw summary data, we link to PDFs and digital copies of full Form 990 documents wherever possible. This consists of separate releases by the IRS of Form 990 documents processed by the agency, which we update regularly.
We also link to copies of audits nonprofit organizations that spent $750,000 or more in Federal grant money in a single fiscal year since 2016. These audits are copied from the Federal Audit Clearinghouse.