Failure to: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Failure to: Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Failure to: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Failure to: Provide appropriate treatment and care according to orders, resident's preferences and goals.

Failure to: Provide and implement an infection prevention and control program.

Failure to: Prepare residents for a safe transfer or discharge from the nursing home.

Failure to: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Failure to: Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident's advance directives.

Failure to: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.