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Nursing Home Inspect > Florida > Indian River County Data as of March 2026

    Willowbrooke Court At Indian River Estates

    Non profit - Corporation  ·  2440 Citrus Blossom Cir, Vero Beach, FL 32966  ·  See home’s Medicare page

    Affiliated With Acts Retirement Life Communities
    People or companies with an ownership interest in or managerial control of this home, according to CMS data.
    4.76
    Nurse hours/resident/day
    Reported total nurse staffing hours per resident per day.
    State Average: 3.9
     
    Nurse turnover
    Data unavailable
    20
    Certified beds
    Qualifying beds in the certified provider or supplier facility.
    12
    Average residents/day
    Average number of residents based on daily census.
    Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
    Direct owners
    No direct owner information
    Indirect owners
    No indirect owner information
    Managerial control
    Acts Management Services, INC. since Jan, 2012
    Acts Retirement Life Communities INC since Jan, 2012
    Acts Retirement Life Communities Management, LLC since Dec, 2022
    Susan Ahern since Jan, 2020
    Karen Christiansen since Jan, 2009
    Glenn Fox since Jan, 2017
    Gerald Grant since Jan, 2009
    Managing employee(s)
    No information available
    Corporate Director
    Susan Allmond since Jan, 2015
    Kathryn Brod since Feb, 2024
    Warren Callaway since Mar, 2022
    Linda Chamberlain since Jan, 2025
    Harold Detweiler since Jan, 2009
    John Esterhai since Jan, 2009
    Elric Gerner since Apr, 2009
    James Glynn since Jan, 2023
    Gerald Grant since May, 2017
    Jason Greer since Mar, 2022
    Michael Kelly since Feb, 2020
    John Lammers since Dec, 2020
    Daniel Lawson since Jun, 2019
    Marvin Mashner since Jan, 2009
    Daniel Middlebrooks since Jan, 2023
    Dawn Reichard since Jun, 2025
    Corporate Officer
    Susan Ahern since Jan, 2020
    Susan Allmond since Jan, 2025
    Karen Christiansen since Aug, 2014
    John Esterhai since Jan, 2016
    Glenn Fox since Jan, 2017
    Elric Gerner since Jan, 2010
    Gerald Grant since Aug, 2014
    Daniel Lawson since Jan, 2025
    Marvin Mashner since Jan, 2025

    Inspection Reports

    Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
    10

    total deficiencies

    2

    infection-related deficiencies

    This home violated federal standards protecting residents from the spread of infections.

    Oct 24, 2024
    Standard report
    2 deficiencies
    D
    Full report
    Resident Assessment and Care Planning Deficiency — F0640
    Failure to: Encode each resident's assessment data and transmit these data to the State within 7 days of assessment.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D
    Resident Assessment and Care Planning Deficiency — F0661
    Failure to: Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D
    Aug 3, 2023
    Standard report
    1 deficiency
    $18,330 Fine
    F
    Full report
    Nutrition and Dietary Deficiency — F0812
    Failure to: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Many people affected
    Seriousness
    F
    Mar 31, 2022
    Standard report
    7 deficiencies
    (2 infection)

    This report includes a citation for violating federal standards protecting residents from the spread of infections.
    D
    Full report
    Resident Rights Deficiency — F0550
    Failure to: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D
    Resident Rights Deficiency — F0561
    Failure to: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D
    Quality of Life and Care Deficiency — F0689
    Failure to: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D
    Quality of Life and Care Deficiency — F0693
    Failure to: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D
    Pharmacy Service Deficiency — F0761
    Failure to: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D
    Infection Control Deficiency — F0880
    Failure to: Provide and implement an infection prevention and control program.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D
    Infection Control Deficiency — F0883
    Failure to: Develop and implement policies and procedures for flu and pneumonia vaccinations.
    Severity
    No actual harm, with a potential for more than minimal harm
    Scope
    Few people affected
    Seriousness
    D

    Penalties

    A nursing home receives a penalty, either a fine or payment suspensions, when it has a serious health citation or fails to fix a citation. Fines may be imposed once per citation or regularly until the nursing home corrects the citation. Fines not associated with inspection reports can include fines for not reporting COVID-19 data or not complying with infection-control requirements. Payment suspensions are when the government stops payments to the nursing home until an issue is fixed. The Centers for Medicare and Medicaid Services releases the last three years of penalty information.
    $18.3K

    total fines

    Aug 3, 2023
    $18,330 fine