Hackett Hill Healthcare Center
For profit - Corporation · 191 Hackett Hill Road, Manchester, NH 03102 · See home’s Medicare page
Affiliated With Genesis Healthcare
People or companies with an ownership interest in or managerial control of this home, according to CMS data.
3.61
Nurse hours/resident/day
Reported total nurse staffing hours per resident per day.
State Average: 3.9
40.6%
Nurse turnover
The percentage of nursing staff who stopped working at the home over a 12-month period.
State Average: 48.5%
70
Certified beds
Qualifying beds in the certified provider or supplier facility.
62
Average residents/day
Average number of residents based on daily census.
Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
Direct owners
191 Hackett Hill Road Operations LLC (100%) since Nov, 2014
Indirect owners
Fc Gen Operations Investment LLC since Dec, 2012
Gen Operations I LLC since Dec, 2012
Gen Operations Ii LLC since Dec, 2012
Genesis Healthcare INC since Mar, 2015
Genesis Healthcare LLC since Dec, 2012
Genesis Holdings LLC since Mar, 2015
Genesis Nh Holdings LLC since Nov, 2014
Genesis Operations LLC since Nov, 2014
Ghc Holdings LLC since Dec, 2012
Hccf Management Group Xi LLC since Dec, 2012
Sun Healthcare Group INC since Mar, 2015
Sundance Rehabilitation Holdco INC since Mar, 2015
Welltower Op LLC since Jun, 2024
Zac Properties Xi LLC since Dec, 2012
Steven Fishman since Dec, 2012
Arnold Whitman since Dec, 2012
Gen Operations I LLC since Dec, 2012
Gen Operations Ii LLC since Dec, 2012
Genesis Healthcare INC since Mar, 2015
Genesis Healthcare LLC since Dec, 2012
Genesis Holdings LLC since Mar, 2015
Genesis Nh Holdings LLC since Nov, 2014
Genesis Operations LLC since Nov, 2014
Ghc Holdings LLC since Dec, 2012
Hccf Management Group Xi LLC since Dec, 2012
Sun Healthcare Group INC since Mar, 2015
Sundance Rehabilitation Holdco INC since Mar, 2015
Welltower Op LLC since Jun, 2024
Zac Properties Xi LLC since Dec, 2012
Steven Fishman since Dec, 2012
Arnold Whitman since Dec, 2012
Managerial control
Elizabeth Cullerot since Jun, 2024
Ayobami Ojutalayo since Jun, 2024
Ayobami Ojutalayo since Jun, 2024
Managing employee(s)
No information available
Corporate Officer
Michael Berg since Dec, 2012
Laura Bridgeford since Jun, 2024
Avi Mendelson since Jun, 2024
Laura Bridgeford since Jun, 2024
Avi Mendelson since Jun, 2024
Inspection Reports
Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
15
total deficiencies
2
infection-related deficiencies
This home violated federal standards protecting residents from the spread of infections.
Resident Assessment and Care Planning Deficiency — F0635
Failure to:
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity
Actual harm that is not immediate jeopardy
Scope
Few people affected
Seriousness
Infection Control Deficiency — F0880
Failure to:
Provide and implement an infection prevention and control program.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Resident Rights Deficiency — F0552
Failure to:
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Resident Assessment and Care Planning Deficiency — F0658
Failure to:
Ensure services provided by the nursing facility meet professional standards of quality.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Infection Control Deficiency — F0880
Failure to:
Provide and implement an infection prevention and control program.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Environmental Deficiency — F0908
Failure to:
Keep all essential equipment working safely.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Resident Rights Deficiency — F0582
Failure to:
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity
No actual harm, with potential for minimal harm
Scope
Some people affected
Seriousness
Quality of Life and Care Deficiency — F0684
Failure to:
Provide appropriate treatment and care according to orders, resident's preferences and goals.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Pharmacy Service Deficiency — F0759
Failure to:
Ensure medication error rates are not 5 percent or greater.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Pharmacy Service Deficiency — F0761
Failure to:
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Quality of Life and Care Deficiency — F0685
Failure to:
Assist a resident in gaining access to vision and hearing services.
Severity
No actual harm, with potential for minimal harm
Scope
Some people affected
Seriousness
Nursing and Physician Services Deficiency — F0732
Failure to:
Post nurse staffing information every day.
Severity
No actual harm, with potential for minimal harm
Scope
Some people affected
Seriousness
Resident Rights Deficiency — F0559
Failure to:
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Resident Rights Deficiency — F0560
Failure to:
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Resident Rights Deficiency — F0584
Failure to:
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
Penalties
A nursing home receives a penalty, either a fine or payment suspensions, when it has a serious health citation or fails to fix a citation. Fines may be imposed once per citation or regularly until the nursing home corrects the citation. Fines not associated with inspection reports can include fines for not reporting COVID-19 data or not complying with infection-control requirements. Payment suspensions are when the government stops payments to the nursing home until an issue is fixed. The Centers for Medicare and Medicaid Services releases the last three years of penalty information.
$12.7K
total fines
Dec 17, 2025
$12,735 fine