Glenflora

Non profit - Corporation  ·  5701 Fayetteville Road, Lumberton, NC 28360  ·  See home’s Medicare page

People or companies with an ownership interest in or managerial control of this home, according to CMS data.
4.60
Nurse hours/resident/day
Reported total nurse staffing hours per resident per day.
State Average: 3.8
54.4%
Nurse turnover
The percentage of nursing staff who stopped working at the home over a 12-month period.
State Average: 49.1%
52
Certified beds
Qualifying beds in the certified provider or supplier facility.
47
Average residents/day
Average number of residents based on daily census.
Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
Direct owners
No direct owner information
Indirect owners
No indirect owner information
Managerial control
Glenflora since May, 2009
Lsa Management INC. since Nov, 2013
Lutheran Services For The Aging, INC. since Nov, 2013
Ted Goins since Nov, 2013
Austin Locklear since Mar, 2019
Charlene Locklear since May, 2023
Kesha Smith since Sep, 2003
Managing employee(s)
No information available
Indirect Ownership Interest
Lutheran Services For The Aging, INC. since Nov, 2013
Managing Control Governing Body
Ted Goins since Nov, 2013
Richard Herman since Jun, 2021
Karen Maddry since Apr, 1982
Douglas Nelson since Sep, 2022
Corporate Director
Randall Kropp since Sep, 2015
Kesha Smith since Oct, 2012
Corporate Officer
Karen Maddry since Apr, 1982
Kirby Nickerson since Oct, 2012
Trustee Of The Snf
Lutheran Services For The Aging, INC. since Nov, 2013
Ted Goins since Nov, 2013
Richard Herman since Jun, 2021
Adp Of The Snf
Glenflora since May, 2009
Lsa Management INC. since Apr, 2025
Lutheran Services For The Aging, INC. since Apr, 2025
Austin Locklear since Mar, 2019
Charlene Locklear since May, 2023
Kirby Nickerson since Nov, 2013
Kesha Smith since Sep, 2003

Inspection Reports

Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
4

total deficiencies

May 28, 2026
Complaint report
1 deficiency
G

Quality of Life and Care Deficiency — F0684
Failure to: Provide appropriate treatment and care according to orders, resident's preferences and goals.
Severity
Actual harm that is not immediate jeopardy
Scope
Few people affected
Seriousness
G

Feb 12, 2026
Standard report
1 deficiency
E

Nutrition and Dietary Deficiency — F0812
Failure to: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Some people affected
Seriousness
E

Dec 4, 2023
Complaint report
1 deficiency
$14,689 Fine
J

Quality of Life and Care Deficiency — F0689
Failure to: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity
Immediate jeopardy to resident health or safety
Scope
Few people affected
Seriousness
J

Aug 24, 2023
Standard report
1 deficiency
C

Nursing and Physician Services Deficiency — F0732
Failure to: Post nurse staffing information every day.
Severity
No actual harm, with potential for minimal harm
Scope
Many people affected
Seriousness
C

Penalties

A nursing home receives a penalty, either a fine or payment suspensions, when it has a serious health citation or fails to fix a citation. Fines may be imposed once per citation or regularly until the nursing home corrects the citation. Fines not associated with inspection reports can include fines for not reporting COVID-19 data or not complying with infection-control requirements. Payment suspensions are when the government stops payments to the nursing home until an issue is fixed. The Centers for Medicare and Medicaid Services releases the last three years of penalty information.
$14.7K

total fines

Dec 4, 2023