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Life Care Center Of Banner Elk

For profit - Corporation  ·  185 Norwood Hollow Road, Banner Elk, NC 28604  ·  See home’s Medicare page

People or companies with an ownership interest in or managerial control of this home, according to CMS data.
3.04
Nurse hours/resident/day
Reported total nurse staffing hours per resident per day.
State Average: 3.8
30.8%
Nurse turnover
The percentage of nursing staff who stopped working at the home over a 12-month period.
State Average: 50.4%
118
Certified beds
Qualifying beds in the certified provider or supplier facility.
67
Average residents/day
Average number of residents based on daily census.
Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
Direct owners
Forrest Preston (99%) since Aug, 2015
Indirect owners
No indirect owner information
Managerial control
Developers Investment Company INC since Aug, 2015
Life Care Centers Of America, INC. since Sep, 2015
Joseph Barker since Sep, 2022
Todd Fletcher since Dec, 2024
Lynn Kilpatrick since Dec, 2013
Brandy Laws since Jan, 2025
Aubrey Preston since Dec, 2024
Jennifer Solomon since May, 2019
James Ziegler since Dec, 2024
Managing employee(s)
No information available
Corporate Officer
Cindy Cross since Sep, 2015
Terry Henry since Sep, 2015
Lisa Lay since Feb, 2018
Richard Swanker since Sep, 2015
Joan Thurmond since Sep, 2015

Inspection Reports

Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
7

total deficiencies

1

infection-related deficiency

This home violated federal standards protecting residents from the spread of infections.

Aug 6, 2025
Standard report
3 deficiencies
(1 infection)

This report includes a citation for violating federal standards protecting residents from the spread of infections.

D

Quality of Life and Care Deficiency — F0690
Failure to: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Pharmacy Service Deficiency — F0761
Failure to: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Infection Control Deficiency — F0880
Failure to: Provide and implement an infection prevention and control program.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Aug 21, 2024
Standard report
3 deficiencies
D

to E
E

Quality of Life and Care Deficiency — F0679
Failure to: Provide activities to meet all resident's needs.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Some people affected
Seriousness
E

Resident Rights Deficiency — F0565
Failure to: Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Quality of Life and Care Deficiency — F0700
Failure to: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

May 24, 2023
Standard report
1 deficiency
D

Quality of Life and Care Deficiency — F0688
Failure to: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Penalties

A nursing home receives a penalty, either a fine or payment suspensions, when it has a serious health citation or fails to fix a citation. Fines may be imposed once per citation or regularly until the nursing home corrects the citation. Fines not associated with inspection reports can include fines for not reporting COVID-19 data or not complying with infection-control requirements. Payment suspensions are when the government stops payments to the nursing home until an issue is fixed. The Centers for Medicare and Medicaid Services releases the last three years of penalty information.
This home has no record of fines or payment suspensions for the past three years.