Hillcrest Raleigh At Crabtree Valley

For profit - Corporation  ·  3830 Blue Ridge Road, Raleigh, NC 27612  ·  See home’s Medicare page

4.72
Nurse hours/resident/day
Reported total nurse staffing hours per resident per day.
State Average: 3.8
43.7%
Nurse turnover
The percentage of nursing staff who stopped working at the home over a 12-month period.
State Average: 49.6%
134
Certified beds
Qualifying beds in the certified provider or supplier facility.
99
Average residents/day
Average number of residents based on daily census.
Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
Direct owners
Hillcrest Convalescent Center, INC. (100%) since Feb, 2015
Indirect owners
No indirect owner information
Managerial control
Dabiruddin Humayun since Jul, 2015
Leslie Judd since Jul, 2015
Lisa Lee since Jul, 2015
Managing employee(s)
No information available
Corporate Director
Nadine Hoover since Jul, 2015
Indirect Ownership Interest
Nadine Hoover since Mar, 2018
William Hoover since Mar, 2018
Lenwood Smith since Oct, 2017
Thomas Smith since Oct, 2017
Valerie Smith since Jul, 2023
Crystal Tattersall since Mar, 2018
5% Or Greater Mortgage Interest
Branch Banking & Trust Company since Jul, 2015
5% Or Greater Security Interest
Branch Banking & Trust Company since Jul, 2015
Corporate Officer
William Hoover since Feb, 2015
Thomas Smith since Feb, 2015
Adp Of The Snf
Hillcrest Convalescent Center, INC. since Mar, 2025
William Hoover since Jul, 2015
Dabiruddin Humayun since Jul, 2015
Leslie Judd since Jul, 2015
Lisa Lee since Jul, 2015
Crystal Tattersall since Jul, 2015

Inspection Reports

Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
13

total deficiencies

1

infection-related deficiency

This home violated federal standards protecting residents from the spread of infections.

Dec 9, 2025
Complaint report
1 deficiency
D

Quality of Life and Care Deficiency — F0689
Failure to: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Dec 15, 2023
Standard report
4 deficiencies
(1 infection)

This report includes a citation for violating federal standards protecting residents from the spread of infections.

$17,202 Fine
B

to G
G

Infection Control Deficiency — F0880
Failure to: Provide and implement an infection prevention and control program.
Severity
Actual harm that is not immediate jeopardy
Scope
Few people affected
Seriousness
G

Resident Rights Deficiency — F0554
Failure to: Allow residents to self-administer drugs if determined clinically appropriate.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Resident Rights Deficiency — F0578
Failure to: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Resident Assessment and Care Planning Deficiency — F0640
Failure to: Encode each resident's assessment data and transmit these data to the State within 7 days of assessment.
Severity
No actual harm, with potential for minimal harm
Scope
Some people affected
Seriousness
B

Sep 16, 2022
Standard report
8 deficiencies
D

to E
E

Nutrition and Dietary Deficiency — F0812
Failure to: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Some people affected
Seriousness
E

Resident Assessment and Care Planning Deficiency — F0638
Failure to: Assure that each resident's assessment is updated at least once every 3 months.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Some people affected
Seriousness
E

Resident Assessment and Care Planning Deficiency — F0655
Failure to: Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Pharmacy Service Deficiency — F0758
Failure to: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Pharmacy Service Deficiency — F0761
Failure to: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Resident Assessment and Care Planning Deficiency — F0636
Failure to: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Environmental Deficiency — F0914
Failure to: Provide bedrooms that don't allow residents to see each other when privacy is needed.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Resident Assessment and Care Planning Deficiency — F0637
Failure to: Assess the resident when there is a significant change in condition
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Penalties

A nursing home receives a penalty, either a fine or payment suspensions, when it has a serious health citation or fails to fix a citation. Fines may be imposed once per citation or regularly until the nursing home corrects the citation. Fines not associated with inspection reports can include fines for not reporting COVID-19 data or not complying with infection-control requirements. Payment suspensions are when the government stops payments to the nursing home until an issue is fixed. The Centers for Medicare and Medicaid Services releases the last three years of penalty information.
$17.2K

total fines

Dec 15, 2023