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Willows At Willard The

For profit - Corporation  ·  1050 Neal Zick Road, Willard, OH 44890  ·  See home’s Medicare page

Affiliated With Trilogy Health Services
People or companies with an ownership interest in or managerial control of this home, according to CMS data.
3.37
Nurse hours/resident/day
Reported total nurse staffing hours per resident per day.
State Average: 3.6
28.0%
Nurse turnover
The percentage of nursing staff who stopped working at the home over a 12-month period.
State Average: 56.0%
69
Certified beds
Qualifying beds in the certified provider or supplier facility.
59
Average residents/day
Average number of residents based on daily census.
Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
Direct owners
Trilogy Opco, Llc (100%)
Indirect owners
American Healthcare Reit Holdings Lp
American Healthcare Reit, Inc.
Gahc3 Trilogy Jv, Llc
Gahc4 Trilogy Jv, Llc
Griffin American Healthcare Reit Iii, Inc.
Griffin American Healthcare Reit Iv Holdings, Lp
Northstar Healthcare Income Inc
Northstar Healthcare Income Operating Partnership Lp
Trilogy Healthcare Holdings, Inc.
Trilogy Holdings Nt Hci, Llc
Trilogy Investors, Llc
Trilogy Real Estate Investment Trust
Trilogy Reit Holdings, Llc
Managerial control
Trilogy Health Services Llc since Dec, 2015
Trilogy Management Services, Llc since Dec, 2015
Danielle Phillips since Feb, 2014
Managing employee(s)
Kathy Corbin since Nov, 2011
Lisa Fightmaster since Dec, 2015

Inspection Reports

9

total deficiencies

Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
Aug 9, 2023
Complaint report
2 deficiencies
D

to E
E

Pharmacy Service Deficiency — F0761
Failure to: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Some people affected
Seriousness
E

Quality of Life and Care Deficiency — F0689
Failure to: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Oct 14, 2021
Complaint report
1 deficiency
D

Pharmacy Service Deficiency — F0757
Failure to: Ensure each resident's drug regimen must be free from unnecessary drugs.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Jun 13, 2019
Standard report
4 deficiencies
D

Resident Rights Deficiency — F0580
Failure to: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Resident Rights Deficiency — F0623
Failure to: Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Quality of Life and Care Deficiency — F0686
Failure to: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Quality of Life and Care Deficiency — F0688
Failure to: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

May 23, 2018
Standard report
2 deficiencies
D

Resident Rights Deficiency — F0622
Failure to: Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Resident Assessment and Care Planning Deficiency — F0661
Failure to: Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Penalties

This home has no record of fines or payment suspensions for the past three years.