Nursing Home Inspect > Texas > Hidalgo County Data as of June 2026

Windsor Las Palmas Nursing And Rehabilitation Cent

Non profit - Corporation  ·  1301 E Quebec Ave, Mcallen, TX 78503  ·  See home’s Medicare page

Affiliated With Wellsential Health
People or companies with an ownership interest in or managerial control of this home, according to CMS data.
3.17
Nurse hours/resident/day
Reported total nurse staffing hours per resident per day.
State Average: 3.4
45.6%
Nurse turnover
The percentage of nursing staff who stopped working at the home over a 12-month period.
State Average: 53.8%
120
Certified beds
Qualifying beds in the certified provider or supplier facility.
99
Average residents/day
Average number of residents based on daily census.
Direct owners are the layer of ownership closest to the nursing home while indirect owners have a stake in the nursing home but are further removed, like a company that owns the direct owner of a home. All owners listed below are people or companies who have at least a 5% stake in the nursing home. Entities with “managerial control” are those who conduct the day-to-day operations of the nursing home.
Direct owners
Val Verde County Hospital District (100%) since Dec, 2022
Indirect owners
No indirect owner information
Managerial control
Regency Ihs Of Las Palmas LLC since Dec, 2022
Regency Integrated Health Services LLC since Dec, 2022
Val Verde County Hospital District since Dec, 2022
Donovan Dekowski since Dec, 2022
Sonio Jimenez since Oct, 2023
Managing employee(s)
No information available
Direct Ownership Interest
Regency Ihs Of Las Palmas LLC since Dec, 2022
Indirect Ownership Interest
Csv Rhea Management Holdco, LLC since Dec, 2022
Dwd Tx Holdings LLC since Dec, 2022
Jack And Nancy Dwyer Workforce Development Center INC since Dec, 2022
Reg Leased Opco LLC since Dec, 2022
Reg Operator Holdco LLC since Dec, 2022
Regency Integrated Health Services LLC since Dec, 2022
Regency Texas Holdings LLC since Dec, 2022
Managing Control Governing Body
Daniel Chartrand since May, 2014
Barbara Clapp since Jun, 2021
Cris Diaz since May, 2022
Jorge Jurado since Oct, 2023
Elliot Mandelbaum since Jan, 2025
Julio Otazo since May, 2022
Robin Palmer since Nov, 2020
Corporate Officer
Jorge Jurado since Oct, 2023
Adp Of The Snf
Regency Ihs Clinical Consulting, LLC since Dec, 2022
Regency Ihs Of Las Palmas LLC since Apr, 2025
Regency Ihs Rehab LLC since Dec, 2022
Regency Integrated Health Services LLC since Apr, 2025
Val Verde County Hospital District since Apr, 2025
Eduardo Aquino since Dec, 2022
Maria Chu since Dec, 2022
Donovan Dekowski since Dec, 2022
Sonio Jimenez since Oct, 2023
Evangelina Rodriguez since Dec, 2022

Inspection Reports

Inspection reports document deficiencies, which are nursing homes’ failures to meet care requirements. The Centers for Medicare and Medicaid Services releases the last three standard inspection reports, as well as the last 36 months of complaint and infection-control reports.
7

total deficiencies

2

infection-related deficiencies

This home violated federal standards protecting residents from the spread of infections.

Sep 6, 2025
Complaint report
1 deficiency
(1 infection)

This report includes a citation for violating federal standards protecting residents from the spread of infections.
D
Full report
Infection Control Deficiency — F0880
Failure to: Provide and implement an infection prevention and control program.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D
Mar 6, 2025
Standard report
5 deficiencies
(1 infection)

This report includes a citation for violating federal standards protecting residents from the spread of infections.
D
Full report
Resident Assessment and Care Planning Deficiency — F0641
Failure to: Ensure each resident receives an accurate assessment.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D
Resident Assessment and Care Planning Deficiency — F0656
Failure to: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D
Pharmacy Service Deficiency — F0760
Failure to: Ensure that residents are free from significant medication errors.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D
Nutrition and Dietary Deficiency — F0812
Failure to: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D
Infection Control Deficiency — F0880
Failure to: Provide and implement an infection prevention and control program.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D
Dec 13, 2023
Standard report
1 deficiency
D
Full report
Resident Assessment and Care Planning Deficiency — F0656
Failure to: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity
No actual harm, with a potential for more than minimal harm
Scope
Few people affected
Seriousness
D

Penalties

A nursing home receives a penalty, either a fine or payment suspensions, when it has a serious health citation or fails to fix a citation. Fines may be imposed once per citation or regularly until the nursing home corrects the citation. Fines not associated with inspection reports can include fines for not reporting COVID-19 data or not complying with infection-control requirements. Payment suspensions are when the government stops payments to the nursing home until an issue is fixed. The Centers for Medicare and Medicaid Services releases the last three years of penalty information.
$38.4K

total fines

Feb 9, 2024
$38,393 fine
No corresponding inspection report.