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Searching...- Bills
- H.R.404
H.R.404: Federal Customer Service Enhancement Act of 2008
About This Bill
- This bill was introduced in the 110th Congress
- This bill is primarily about congress
- Introduced Jan. 11, 2007
- Latest Major Action Oct. 1, 2008
- See the two similar bills introduced in other congresses.
Bill Sponsor
Bill Cosponsors
5 (1 Democrat, 5 Republicans)
Bill Summary
Federal Customer Service Enhancement Act of 2008 - Requires the Director of the Office of Management and Budget (OMB) to prescribe guidance that establishes best practices to: (1) ensure that federal agencies are providing high quality customer service; and (2) monitor customer service quality at federal agencies. Requires customer service standards to take into account: (1) existing agency standards; (2) information collected from agency...
(Source: Library of Congress)
Congressional Budget Office Estimate
Bill Actions
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Referred to the House Committee on Oversight and Government Reform.
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Referred to the Subcommittee on Government Management, Organization, and Procurement.
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Subcommittee Consideration and Mark-up Session Held.
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Forwarded by Subcommittee to Full Committee in the Nature of a Substitute by Voice Vote .
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Committee Consideration and Mark-up Session Held.
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Ordered to be Reported in the Nature of a Substitute by Voice Vote.
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Mr. Towns moved to suspend the rules and pass the bill, as amended.
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Considered under suspension of the rules.
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DEBATE - The House proceeded with forty minutes of debate on H.R. 404.
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At the conclusion of debate, the Yeas and Nays were demanded and ordered. Pursuant to the provisions of clause 8, rule XX, the Chair announced that further proceedings on the motion would be postponed.
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Considered as unfinished business.
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On motion to suspend the rules and pass the bill, as amended Agreed to by the Yeas and Nays: (2/3 required): 383 - 0 (Roll no. 687).
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Motion to reconsider laid on the table Agreed to without objection.
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Received in the Senate and Read twice and referred to the Committee on Homeland Security and Governmental Affairs.
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Committee on Homeland Security and Governmental Affairs referred to Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia.
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Committee on Homeland Security and Governmental Affairs. Ordered to be reported with an amendment in the nature of a substitute favorably.
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Committee on Homeland Security and Governmental Affairs. Reported by Senator Lieberman with an amendment in the nature of a substitute. Without written report.
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Placed on Senate Legislative Calendar under General Orders. Calendar No. 1107.
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| Jan. 11, 2007 |
Introduced in the House by Henry Cuellar (D-Texas) |