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- H.R.538
H.R.538: Government Customer Service Improvement Act
About This Bill
- This bill was introduced in the 112th Congress
- This bill is primarily about government operations and politics
- Introduced Feb. 8, 2011
- Latest Major Action Sept. 12, 2012
- See the two similar bills introduced in other congresses.
Bill Sponsor
Bill Cosponsors
3 (All Republicans)
Bill Summary
Government Customer Service Improvement Act - Requires the Director of the Office of Management and Budget (OMB) to: (1) develop performance measures to determine whether federal agencies are providing high-quality customer service and improving delivery service to their customers, (2) develop standards to be met by agencies to provide high-quality customer service and improve service delivery, and (3) include achievements in meeting customer...
(Source: Library of Congress)
Congressional Budget Office Estimate
Bill Actions
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Referred to the House Committee on Oversight and Government Reform.
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Committee Consideration and Mark-up Session Held.
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Ordered to be Reported (Amended).
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Reported (Amended) by the Committee on Oversight and Government Reform. H. Rept. 112-534.
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Placed on the Union Calendar, Calendar No. 382.
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Mr. Walsh (IL) moved to suspend the rules and pass the bill, as amended.
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Considered under suspension of the rules.
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DEBATE - The House proceeded with forty minutes of debate on H.R. 538.
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On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote.
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Motion to reconsider laid on the table Agreed to without objection.
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Received in the Senate and Read twice and referred to the Committee on Homeland Security and Governmental Affairs.
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| Feb. 8, 2011 |
Introduced in the House by Henry Cuellar (D-Texas) |