COMMUNITY HOSPITAL OF SAN BERNARDINO

Issue: Based on interview and record review, an admitting department employee (Employee 1), did not follow facility policy and procedures, when Employee 1 inadvertently emailed a list containing the names and other Protected Health Information (PHI), for fifteen (15) Emergency Department…

Outcome: Deficiency cited by the California Department of Public Health: Nursing Service Policies and Procedures.

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of Patient A's Protected Health Information (PHI), when a registered nurse (RN 1), inadvertently gave a "Patient's Valuables Envelope" that contained the personal belongings and PHI…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on observation, interview, and record review, the facility failed to ensure that 15 patient's (Patients A, B, C, D, E, F, G, H, I, J, K, L, M, N and O), confidential medical information was protected, when a list…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure that a medical records clerk (Employee 1), verified the names on all documents mailed to Patient B. This failure, to verify the names on all documents mailed to Patient…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure that a release of information associate representative (ROI 1), verified the names on all documents that were mailed to an Independent Practice Association (IPA) group for Patient B. This…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure the confidential treatment of protected health information (PHI), when Patient B was inadvertently provided discharge instructions that contained the name of another patient (Patient A) upon discharge. This resulted…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure that a registered nurse (RN 1) faxed a document that contained the confidential patient information for Patient A to the correct insurance group.This resulted in a breach of Patient…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure that a registered nurse (RN 1) verified the name on the prescription given to Patient B upon discharge. This failure resulted in a breach of confidentiality, when Patient B…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure, that a physician assistant (PA) was sensitive to the presence of Patient A's family members, who were unaware of Patient A's medical condition.This resulted in the unauthroized release of…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to report a breach of protected health information (PHI) to the California Department of Public Health, Licensing and Certification Unit (CDPH, L&C) within five (5) business days as required by regulation.…

Outcome: Deficiency cited by the California Department of Public Health: HSC Section 1279