COMMUNITY HOSPITAL OF SAN BERNARDINO

Issue: Based on interview, and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, when a Registered Nurse (RN 1) gave Patient A's discharge instructions to Patient B. This failure resulted in…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A when an admitting representative (Employee 1) filled out and faxed a 24 hour notice form for [County 2]…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of Patient A's protected health information when a registered nurse (RN 1) failed to verify Patient A with two patient identifiers prior to providing discharge instructions…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidentiality of protected health information (PHI) when a contracted registry nurse, (Employee 1) released discharge instructions for Patient A to Patient B during discharge from the Emergency Department…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure Patient A' s protected health information (PHI) was protected during transmission by a computer facsimile (fax) system. A case manager (Employee 1) faxed the PHI to Insurance Company 1…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, when registered nurse (RN 1) who worked the Couplet Care Unit (a nursing department that cares for new…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, when a case manager (nurse who coordinates long-term care for patients) (CM 1) mailed an appeal packet (correspondence…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Findings:Based on interview and record review, the facility failed to ensure the confidential treatment of Patient A's proctected health information (PHI) when Employee 1, an admitting representative, faxed a twenty-four hour notice to the [name of facility], [name of county]…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to maintain privacy and confidentiality of information for one patient (Patient A), when a physician (MD 1) disclosed a critical diagnosis to Patient A in the presence of family members. This…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, a registered nurse (RN 1), did not follow facility policy and procedures for releasing "Patient Property", upon discharge from the facility. This resulted in RN 1 giving Patient B a "Patient's Valuables Envelope" belonging…

Outcome: Deficiency cited by the California Department of Public Health: Nursing Service Policies and Procedures.