COMMUNITY REGIONAL MEDICAL CENTER

Issue: Based on staff interview, and administrative document review, the hospital failed to keep Protected Health Information (PHI) confidential when:1. Patient 1's face sheet was included with the discharge papers given to Patient 2. (refer to CA00376276).2. Patient 3's medical claim…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record and administrative document review the facility failed to keep Protected Health Information (PHI) confidential when:1) Patient 1's address, medical record number, and account number was sent to the wrong insurance provider . ( CA00357548)2)…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record, and administrative document review, the hospital failed to ensure confidential treatment of Patient 1's protected health information (PHI) when Patient 1's utilization review document was faxed to the incorrect insurance company.This failure resulted in…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and administrative document review, the hospital failed to keep Protected Health Information (PHI) confidential when:1. Patient 1's medical information was accessed and copied from a Physician's office without permission. (refer to CA00369483).2. Patient 2's medical information…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, and administrative document review, the hospital failed to keep Protected Health Information (PHI) confidential when:1. Patient 1's PHI was faxed in error to the wrong insurance company. (refer to CA00363924).2. Patient 2's PHI was faxed in…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical, and administrative document review, the hospital failed to keep Protected Health Information (PHI) confidential for 2 of 2 Patients (Patients 1 and 2) when:1. Patient 1's medication, labeled with PHI, was delivered by Home Health…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical and administrative document review, the hospital failed to ensure confidential treatment of Patient 1, 3 and 5's protected health information (PHI) when:1. Patient 1's PHI was mailed in a statement to another patient (CA003739080);2. Patient…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical, and administrative document review the hospital failed to ensure confidential treatment of Patient 1 and 3's protected health information (PHI) when:1. Patient 1's PHI was given to Patient 2;2. Patient 3's PHI was given to…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and administrative document review, the hospital failed to keep Protected Health Information (PHI) confidential when Physician Assistant 1 (PA 1) took PHI to his private residence. The total number of Patients with PHI taken home by…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Impermissible Uses and Disclosures, Safeguards

Outcome: Change Achieved After Voluntary Compliance Efforts (Corrective Action)