COMMUNITY REGIONAL MEDICAL CENTER

Issue: Based on staff interview, clinical record, and administrative document review the facility failed to keep Protected Health Information (PHI) confidential when Employee 1 inappropriately accessed Patient 1 and Patient 2's PHI.This failure caused the breach of Patient 1 and 2's…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, clinical record, and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when Patient 1's discharge instructions was added to Patients 2's and faxed to a local Skilled Nursing Facility in error. This…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record and administrative document review, the facility failed to keep Personal Health Information (PHI) confidential when:1. Patient 1's Utilization Review (UR) information was faxed to an incorrect payer. (CA00402571)2. Patients 2, 3, 4, 5, 6,…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and administrative document review, the hospital failed to keep Protected Health Information (PHI) confidential when patient's PHI was given to an unauthorized recipient. This failure resulted in the breach of Patient 1's PHI and possible unauthorized…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when:1. Patient 1's home medications were given to Patient 2 upon discharge from hospital. (CA00399149)2. Patient 3's electronic medical record (EMR)…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when:1. Patient (Pt) 1's billing statement was mailed to the wrong address.2. Patient (Pt) 2's lab results were faxed in error…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, facility and administrative document review the facility failed to keep Protected Health Information (PHI) confidential when:1) Patient 1's PHI was mistakenly e-faxed to the wrong payer.2) Patient 2's PHI was mistakenly e-faxed to the wrong payer.These…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record, and administrative document review the facility failed to keep Protected Health Information (PHI) confidential when Patient 1's PHI was accessed inappropriately by his stepmother who is also an employee of the facility.Findings :1. On…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and administrative document review, the hospital failed to keep Protected Health Information (PHI) confidential when:1. Patient 1's medical sticker was affixed to another patient's PHI and sent with the transfer packet to another facility. (refer to…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when:1. Patients' 1, 2, 3, 4, and 5 treatment authorization request forms were mailed to a Behavioral Health Services office…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights