MAMMOTH HOSPITAL

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for one patient (Patient A), when a patient access representative (Employee 1) inadvertently updated in error Patient A's home address in…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure that the correct patient billing information for medical services rendered was sent to the appropriate payer. This failure resulted in a breach of Patient A's confidential information being sent…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review the facility failed to ensure the confidential protected health information (PHI) of Patient A's when the ultrasound technician (Employee 1) released a CD (compact disk) with Patient A's ultrasound images to Patient B. This…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure a patient access representative, orthopedics, followed facility policies and procedures to protect patient confidential protected health information (PHI), when the emergency contact and guarantor information entered for Patient A…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to report a breach of protected health information (PHI) to the California Department of Public Health, Licensing and Certification Unit (CDPH, L&C) within five (5) business days as required by regulation.…

Outcome: Deficiency cited by the California Department of Public Health: HSC Section 1279

Issue: Based on interview and record review, the facility failed to ensure that a patient Access Representative (Employee 1) followed facility policies and procedures to protect the health information for Patient A when Employee 1 breached the electronic health record (EHR-…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure the confidential treatment of a radiology (x-ray) CD(Compact disc-used to store data images) for Patient B, when it was inadvertently given by the registered nurse (RN) to Patient A…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of Patient B's protected health information (PHI) when a bill receipt was given to Patient A during a clinic visit. This failure resulted in the unauthorized…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure that a system was in place in the emergency department (ED) to protect unauthorized access to confidential, protected health information (PHI-any information about health status, provision of health care,…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed ensure the confidential treatment of protected health information (PHI) of Patient A, when a hospital bill with Patient A's PHI, was sent to Patient B, without Patient A's authorization. This placed…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights