Mercy Medical Center

Issue: Based on staff interview, clinical record and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when more of Patient 1's clinical record was sent to a law office than was authorized by Patient 1.This failure…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when Patient (Pt) 1's Patient Plan (a document summarizing a patient's clinic visit) was given to the mother of Pt…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record review, and administrative document review, the hospital failed to ensure confidential treatment of Patient 1's protected health information (PHI) when a hospital employee (Accounts Receivable Representative) sent a refund with the incorrect account information…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when:1. Patient 1's medication reconciliation form (a facility form listing medications prescribed for the patient by a doctor) was included…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record review, and administrative document review, the hospital failed to ensure confidential treatment of Patient's 1, 3, and 5's protected health information (PHI) when:1. Patient 1's PHI was given to Patient 2. (CA00409436)2. Patient 3's…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record and administrative document review, the hospital failed to ensure confidentiality of Protected Health Information (PHI) when Patient 2's medication education sheet was given to Patient 1. This failure resulted in unauthorized access to Patient…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when Patient 2's Patient Plan was given to Patient 1 by mistake. This failure resulted in a breach of Patient…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical record and administrative document review, the facility failed to keep Protected Health Information (PHI) confidential when:1. Patient 1's patient identification label was put on a prescription given to Patient 2. (CA00321797)2. Patient 3's history and…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview, clinical, and administrative document review, the hospital failed to keep Protected Health Information (PHI) confidential for two of two Patients (Patient 1 and 2) when staff faxed Patient 1 and 2's PHI to the wrong number,…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Data not available.

Outcome: Technical assistance provided