SAN ANTONIO REGIONAL HOSPITAL

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient B, when a volunteer mailed a letter containing Patient B's PHI to Patient A.Finding:On January 27, 2015 at 3:45…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A when Patient B received a Transfer of Care Summary for Patient A upon discharge, resulting in a breach…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure their policy and procedures (P&P) for sending records via fax were followed when a CT Technologist (computerized tomography) (CT Tech) did not verify the phone number of the intended…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of two patients (Patients A and B's) protected health information (PHI), when a Phlebotomist (one who draws blood for analysis) (Employee 1) took pictures of patient…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of Patient A's protected health information (PHI), when a Patient Accounts Department clerk (Employee 1) printed Patient A's billing statement on the back of Patient B's…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, when a Radiology clerk (Employee 1) mailed a radiology report containing Patient A's PHI to Patient B. This…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of two patients (Patients A and B's) protected health information (PHI), when an Emergency Department Registration Clerk (ED Clerk) released the Medicare Card for Patient A,…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of Patient B's protected health information (PHI), when a Hospital Billing Department staff member (Employee 1) mistakenly placed Patient A's name and address on Patient B's…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient B, when a Maternity Department registered nurse (RN1) failed to verify the name on a prescription which resulted in…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, when a Radiology clerk (X-ray clerk) released a radiology report containing Patient A's PHI to Patient B. This…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights