VA Eastern Colorado Health Care System(ECHCS)

Issue: An employees two teenage children were found in a keycard restricted area in the OR staff break room with a personal laptop. Once found the childrens parent was notified and the children were asked to leave by the Privacy Officer…

Outcome: 01/02/14: Twelve (12) Veterans will be sent letters offering credit protection services due to full names and full SSNs being disclosed.…

Issue: Veteran A received Veteran Bs lab results in the mail with his lab results.…

Outcome: 12/31/13: Veteran B will receive a HIPAA letter of notification.…

Issue: A box was mailed from the Compensation and Pension Department to a VA contractor with one Veterans full name and Social Security number on the outside of the box. The package was shipped via UPS.…

Outcome: 12/06/13: One Veteran will be sent a letter offering credit protection services.…

Issue: Veteran A was discharged from the hospital and was given 10 pages of Veteran Bs information.

Outcome: 11/29/13: Veteran B will be sent a letter offering credit protection services.…

Issue: A pharmacy technician accidentally mailed out medications for Patient A to Patient B. Patient B received the paperwork with the prescription that contained Patient As name and address. The original prescription and all the paperwork were returned to the VA.…

Outcome: 11/21/13: Patient A will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: A VA Pharmacy employee sent Patient Bs prescription to Patient A. Included in this paperwork would be the patient address, name, allergies, and adverse reactions.

Outcome: 11/05/13: Patient B will be sent a notification letter.…

Issue: Veteran A received Veteran B's appointment letter.

Outcome: 10/30/13: Veteran B will be sent a notification letter.…

Issue: A patient received another patients appointment letter while they were at an appointment at a VA Clinic. The veteran that received the other veterans information destroyed the letter.…

Outcome: 10/04/13: One patient will be sent a letter offering credit protection services.…

Issue: An employee accessed a patients record numerous times for personal reasons.

Outcome: 09/16/13: Veteran B will be sent a notification letter.…

Issue: Patient As medication was mailed to Patient B. The two patients' addresses were the same in CPRS. Patient As name and medication name were released.…

Outcome: 08/08/13: Patient A will be sent a notification letter.…