VA Mail Order Pharmacy, Lancaster, TX (CMOP)

Issue: Patient A received a prescription intended for Patient B. Patient Bs name and type of medication were compromised. Patient A reported the incident to the Houston VA Medical Center and a replacement has been requested for Patient B. Dallas Consolidated…

Outcome: The CMOP employee(s) was counseled and retrained in proper packing procedures.

Issue: Veteran A reported a delivery by UPS of two coolers of medication. Both coolers had a label with his name and address on them, however only one of the coolers contained his medication. The other cooler contained medication for Veteran…

Outcome: The technician at fault was placed on probation and retrained on proper procedures.

Issue: Patient A received a prescription intended for Patient B. Patient Bs name and type of medication was compromised. Patient A reported the incident to the Amarillo VA Medical Center and a replacement prescription has been requested for Patient B. Dallas…

Outcome: The CMOP employee(s) was counseled and retrained in proper packing procedures.

Issue: Patient A received a prescription intended for Patient B. Patient Bs name and type of medication was compromised. Patient A reported the incident to the Houston VA medical center and a replacement has been requested for Patient B. Dallas Consolidated…

Outcome: The CMOP employee(s) was counseled and retrained in proper packing procedures.

Issue: Patient A received a prescription intended for Patient B. Patient Bs name and type of medication was compromised. Patient A reported the incident to the medical center and a replacement has been requested for Patient B. Dallas Consolidated Mail Outpatient…

Outcome: The CMOP employee was counseled and retrained in proper packing procedures.

Issue: Patient A received a Medline Industries medical supply intended for Patient B. Patient Bs name and type of medical supply was compromised. Patient A reported the incident to the medical center and a replacement has been requested for Patient B.…

Outcome: The packing error has been reported to Medline for investigation and corrective action. They have responded with training for their packers.…

Issue: Patient A received a prescription intended for Patient B. Patient Bs full name and type of medication was compromised. Patient A reported the incident to the medical center and a replacement has been requested for Patient B. Dallas Consolidated Mail…

Outcome: The CMOP employee was counseled and retrained in proper packing procedures.

Issue: Patient A received a prescription intended for Patient B. Patient Bs name and type of medication was compromised. Patient A reported the incident to the medical center and a replacement has been requested for Patient B. Dallas Consolidated Mail Outpatient…

Outcome: The CMOP employee( was counseled and retrained in proper packing procedures.

Issue: Patient A received a Medline Industries medical supply intended for Patient B. Patient Bs name and type of medical supply was compromised. Patient A reported the incident to the medical center and a replacement has been requested for Patient B.…

Outcome: The Medline team member responsible for this error received disciplinary action.

Issue: Patient A received a prescription intended for Patient B. Patient Bs name and type of medication was compromised. Patient A reported the incident to the medical center and a replacement has been requested for Patient B. Dallas Consolidated Mail Outpatient…

Outcome: CMOP employees was retrained in proper packing procedures.