Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Veterans In Partnership (VISN 11)
214 results found from all sources. Sorted by date.
January 13, 2012
Reported as: VISN 11 Indianapolis, IN
Issue: Two documents were found by a VA employee outside an office on VA property. The documents contained a patient's name and partial SSN. The Privacy Officer (PO) investigated the incident and turned it over to Human Resources (HR) for disciplinary…
Outcome: Social worker received a reprimand for his failure to safeguard Veterans' documents.
January 11, 2012
Reported as: VISN 11 Danville, IL
Issue: Veteran A received Veteran B's medication in the mail along with his own. Veteran A returned Veteran B's medication to a VA Illiana Community Based Outpatient Clinic (CBOC). Update: 01/12/12:Veteran B will be sent a notification letter.…
Outcome: Pharmacy Supervisor has reminded staff of attention to detail and accuracy.
January 6, 2012
Reported as: VISN 11 Battle Creek, MI
Issue: A VA Human Resource (HR) employee scanned Employee A's appraisal into employee B's eOPF file in error. The appraisal contained Employee B's full SSN and rating. Update: 01/09/12:Employee A will receive a letter offering credit protection services.…
Outcome: Credit monitoring letter has been sent to employee. HR has implemented a quality check in order to prevent a similar occurrence in the future.…
December 30, 2011
Reported as: VISN 11 Fort Wayne, IN
Issue: The Privacy Officer (PO) was notified 12-30-2011 that Veteran A received Veteran B's medication in the mail. Both were in the SARRTP program at the same time. Pharmacy holds the meds for the SARRTP patients. When the patients leave they…
Outcome: Pharmacy staff have been reeducated on the importance of double checking meds with mailers before sending to Veterans.
December 21, 2011
Reported as: VISN 11 Detroit, MI
Issue: A VA employee sent an un-encrypted email message containing a screen shot of the full Social Security number and name of one of VA Providers to VetPro Help Desk e-mail group. The email group is outside of VA network. The…
Outcome: Per supervisor, employee re-trained on use of PKI when sending documents containing PII outside of the VA.
December 16, 2011
Reported as: VISN 11 Danville, IL
Issue: An employee at VA Illiana Health Care System reported that he suspected a co-worker had been accessing his medical record in CPRS without a need to know. Update: 12/20/11:There was verification from the supervisor that the co-worker accessed the Veteran…
Outcome: Disciplinary action taken against employee who accessed medical record without a need to know.
December 14, 2011
Reported as: VISN 11 Danville, IL
Issue: Veteran A received medication via UPS from the Peoria outpatient clinic which he thinks was the correct medication but the incorrect label. The label had Veteran B's name and medication information. Update: 12/14/11:Veteran B will be sent a notification letter.…
Outcome: Employees have been reminded of attention to detail accuracy.
December 14, 2011
Reported as: VISN 11 Ann Arbor, MI
Issue: VA Patient A sent a request to have certain documents copied from his medical record and sent to him and he received 36 pages of records belonging to VA Patient B with the same first and last name but a…
Outcome: The Release of Information (ROI) Supervisor re-educated the ROI Clerks and put additional quality checks in place.…
December 12, 2011
Reported as: VISN 11 Battle Creek, MI
Issue: A nursing exit interview sheet for Patient A was given to Patient B in error. The sheet contained Veteran B's name, full SSN, diagnosis and medication information. Update: 12/13/11:Veteran A will be sent a letter offering credit protection services, as…
Outcome: Employees responsible have been educated to verify the Veteran prior to providing any information. All unit employees have been educated on the error and the issues with printing via the thin client and room "hopping".…
December 12, 2011
Reported as: VISN 11 Battle Creek, MI
Issue: A Release Of Information release form was sent to Veteran A from North Central Consolodated Patient Account Center employees, the address in the computer was not accuratly updated by the Veteran, hence the letter and form were mistakenly opened by…
Outcome: Notification letter sent to the Veteran. Did not appear to be a VA employees error, Veteran did not change address in a timely fashion.…