Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southwest Health Care Network (VISN 18)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on July 31, 2012. Also cited in 228 other reports.
Report ID: SPE000000078583, U.S. Department of Veterans Affairs
Reported Entity: VISN 18 Phoenix, AZ
Issue:
Today, 7/31/2012, Pharmacy Supervisor reports that Veteran B received Veteran As Prescription (Rx) in the mail by UPS. Rx was refrigerated, non-controlled. Veteran B contacted the Pharmacy to report on 7/31/2012. Arrangements in progress to recover Veteran As Rx and educational materials at CBOC near Veteran Bs home. Sensitive data of Veteran A exposed: First name, last name, medications, diagnosis, home address, and phone number.Root cause has been determined to be technician error in selecting Rx. Further notification and investigation to ensue. Update: 08/01/12:Veteran A will be sent a notification letter due to PHI being exposed.
Outcome:
Supervisor is following appropriate course of disciplinary action. Education with staff provided by Supervisor re appropriate Veteran identity matching protocols for medication dispensing.