Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Manchester VA Medical Center
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on June 16, 2015. Also cited in 59 other reports.
Report ID: PSETS0000120943, U.S. Department of Veterans Affairs
Reported Entity: MANCHESTER NH - 608
Issue:
A Veteran called to let the Privacy Officer (PO) know that he received another Veteran's name and partial SSN on his letter for an appointment that was supposed to be his. The Medical Support Assistant (MSA) selected the wrong Veteran and changed the address and telephone number. That is why the Veteran received another Veteran's information. The address has been changed back and the new Veteran needs to come in and register before he can be given an appointment.
Outcome:
06/16/15: The Incident Resolution Service Team has determined that the Veteran whose name and partial SSN was disclosed will be sent a HIPAA notification letter.