Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Beckley VA Medical Center
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on March 11, 2014. Also cited in 22 other reports.
Report ID: PSETS0000101451, U.S. Department of Veterans Affairs
Reported Entity: BECKLEY WV - 517
Issue:
On 3/11/14 at 2:46 p.m. Chief of Pharmacy notified PO that a veteran received another veteran's prescription and prescription supply items (gauze and tape). On 3/11/14 at 2:51 p.m. Chief of Pharmacy supplied PO and Executive Leadership with an Issue Brief as follows: On 2/27/14 a package was mailed to Veteran A that contained a prescription and prescription supply items (gauze and tape) intended for Veteran B in error. Veterans A and B have the same last name. On 3/11/14 Veteran A spoke with a Clinical Pharmacist and reported that he had received a prescription, gauze and tap in the mail intended for Veteran B. Veteran A stated that he planned to return the items intended for Veteran B to our CBOC in Maxwelton, WV. The prescription and supply items intended for Veteran B will be dispensed again and mailed to Veteran B. The pharmacy staff member involved in packing the prescription incorrectly was counseled concerning this mistake. The Chief of Pharmacy reiterated the correct process for mailing prescriptions to patients, step by step, with the pharmacy staff member. The pharmacy staff member was reminded that it is expect that all names are double checked, without exception, before packages are mailed to Veterans.
Outcome:
03/11/14: The Incident Resolution Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.