Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Phoenix Regional Benefit Office
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on January 16, 2015. Also cited in 58 other reports.
Report ID: PSETS0000113985, U.S. Department of Veterans Affairs
Reported Entity: PHOENIX AZ - 345
Issue:
The Privacy Officer (PO) received a Report of Contact from the call center informing him of a privacy violation. The PO contacted the Veteran who received the information. Veteran A stated he was driving and was returning the information. Veteran A stated he received Veteran Bs dependency information, which consisted of SSN and names for the spouse and children of Veteran B. He could not remember how many and it was hard to understand him over the phone. The PO is waiting on Veteran A to return the documents.
Outcome:
02/18/15: The Incident Resolution Service Team has determined that Veteran B and his oldest son will be offered credit protection services. Veteran B's other (minor) children will be entered into the VA contractor's credit watch monitoring database.