Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
New Mexico VA Health Care System
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 20, 2015. Also cited in 43 other reports.
Report ID: PSETS0000119763, U.S. Department of Veterans Affairs
Reported Entity: NEW MEXICO HCS - 501
Issue:
Veteran A and his wife reported to the facility Privacy Officer (PO) that they had received a Radiology CD containing Veteran B's information and had not received the one they requested for Veteran A's own Radiology images/CD. Veteran A returned incorrect CD with the mailed envelope and is upset. He expressed concern and doubt regarding clerical processing and wanted us to find his mailed CD, as it still had not been received at his home address. The CD containing information on Veteran B which was returned by this Veteran A contains labeling on front to include full name of Veteran, full SSN, sex, and DOB along with listing of requested images and dates of exam. Fact-finding to be conducted to determine error in processing and mail-out/necessary remediation-corrective actions.
Outcome:
05/21/15: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.