Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
ARROWHEAD REGIONAL MEDICAL CENTER
Cited by the California Department of Public Health for a violation of California’s Health and Safety Code relating to medical privacy during an inspection that began on May 15, 2012. Also cited in 9 other reports.
Report ID: 25X111, California Department of Public Health
Reported Entity: ARROWHEAD REGIONAL MEDICAL CENTER
Issue:
Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality for one patient (Patient A) when an employee inadvertently pulled the wrong chart and sent Patient A ' s information to the wrong patient.Findings:An interview was conducted on 5/17/12 at 3:00 PM with the facility ' s Privacy Officer (PO). The PO stated that on 4/30/12 he was made aware of a breach incident. The PO stated that on 4/30/12 and employee pulled the wrong chart which had the same last name and similar first name as Patient A. The PO stated that the employee pulled the wrong chart and did not verify the name. The PO further stated that the employee sent Patient A ' s medical information to another patient.Record review on 5/17/12, of the information the employee sent disclosed the following personal health information (PHI): Patient name Medical imaging report Lab results Patient notesThe PO further stated that the facility became aware of the breach when the patient who received the wrong information brought the paperwork back to the facility. The PO stated that Patient A was notified of the breach.
Outcome:
Deficiency cited by the California Department of Public Health: Patients' Rights