ARROWHEAD REGIONAL MEDICAL CENTER

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, when Patient A's supervisor accessed Patient A's PHI on the facility's computer.Findings:On May 6, 2015 at 10:51 AM,…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, when Employee 1 erroneously faxed Patient A's medical authorization forms to Company 2 instead of the intended recipient,…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based upon interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A (an Emergency Room registered nurse), when Employee 1 (an Emergency Room technician) accessed Patient A's PHI without the…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on phone interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, when a registered nurse (RN1) gave Patient A's admission orders to Patient B upon discharge. This failure…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to report to the California Department of Public Health, Licensing and Certification Unit (CDPH, L&C) within the regulatory required five business days, when there was a breach of protected health information…

Outcome: Deficiency cited by the California Department of Public Health: HSC Section 1279

Issue: Based on interview, and record review, the facility failed to ensure the confidential treatment of protected health information for Patient B, when her discharge instructions and prescription were inadvertently given to Patient A upon discharge from the emergency room (ER).…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Access

Outcome: Technical assistance provided

Issue: Based on observation, interview and record review, the facility failed to ensure that all patient medical records were kept confidential and secured to prevent unauthorized individuals from accessing the records. This failure had the potential for unauthorized individuals to access…

Outcome: Deficiency cited by the California Department of Public Health: CONFIDENTIALITY OF MEDICAL RECORDS

Issue: Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality for one patient (Patient A) when an employee inadvertently pulled the wrong chart and sent Patient A ' s information to the wrong patient.Findings:An…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the hospital failed to ensure that they protected the identity and confidentiality of 10 patients, when a van that was delivering medications to patients was left unlocked . The van was stolen with the…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights