Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
SUTTER COAST HOSPITAL
Cited by the California Department of Public Health for a violation of California’s Health and Safety Code relating to medical privacy during an inspection that began on August 28, 2014. Also cited in 58 other reports.
Report ID: Y7TP11.01, California Department of Public Health
Reported Entity: SUTTER COAST HOSPITAL
Issue:
Based on interview and document review, the facility failed to prevent unauthorized access and disclosure of Patient 3's confidential health information, when the patient's After Visit Summary was given to another patient, who was not involved with the patient's care and not authorized to have the information. This failure allowed for potential unlawful or unauthorized access to protected health information and a violation of the patient's right to privacy.Findings:During an interview on 8/28/14 at 10 a.m., the Privacy Officer stated that the incident occurred when the employee employee picked the report up from the printer and gave it to a patient who was being discharged and failed to recognize that it was not the correct report for that patient. The Privacy Officer confirmed the information which was transmitted. Review of documents, provided by the facility, revealed the information which was misdirected included the patient's name, date of birth, medical record number, date of service, address phone number , vital signs, reason for the visit and medications. This incident occurred due to the failure of the employee to follow protocol to use two identifiers to reconcile the names on all documents prior to transferring the documents to a patient.
Outcome:
Deficiency cited by the California Department of Public Health: Health & Safety Code 1280