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Aug 28, 2014

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SUTTER COAST HOSPITAL

800 E WASHINGTON BLVD CRESCENT CITY,CA 95531

Cited by the California Department of Public Health for a violation of California’s Health and Safety Code relating to medical privacy during an inspection that began on August 28, 2014. Also cited in 58 other reports.


Report ID: H22J11.01, California Department of Public Health

Reported Entity: SUTTER COAST HOSPITAL

Issue:

Based on interview and document review, the facility failed to prevent unauthorized access and disclosure of Patient 51's confidential health information, when a request for a laboratory test was given to a person not involved with the patient's care and not authorized to have the information. This failure allowed for potential unlawful or unauthorized access to protected health information and a violation of the patient's right to privacy.Findings:During an interview on 8/28/14 at 10 a.m., the Privacy Officer stated that the incident occurred when the employee removed documents from the printer (which is used by multiple persons) and attached it to documents being given to another patient. The Privacy Officer confirmed the information which was transmitted. Review of documents, provided by the facility, revealed the information which was revealed included the patient's name, date of birth, medical record number and the test being requested by the physician. This incident occurred due to the failure of the employee to follow protocol to use two identifiers to reconcile the names on all documents prior to transferring the documents to a patient.

Outcome:

Deficiency cited by the California Department of Public Health: Health & Safety Code 1280

Related Reports:

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