Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Mail Order Pharmacy, Lancaster, TX (CMOP)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on July 21, 2011. Also cited in 39 other reports.
Report ID: SPE000000064902, U.S. Department of Veterans Affairs
Reported Entity: VHA CMOP Dallas, TX
Issue:
Veteran A received Veteran B's prescription. Both veterans did have orders processed through the CMOP. However, Veteran A's order was processed 24 hours after Veteran B's order. Delivery documentation shows that both packages were delivered on the same day about one hour apart. This was not a delivery error since Veteran A's documented address is in Texas and Veteran B's address is in Oklahoma. Both orders were processed in the bulk area of the Dallas CMOP. Each order was processed by two different packers with no documented errors noted throughout the flow of the process. The reporting facility could not provide any information from the shipping label attached to the delivered package. After a thorough review of the available documentation, the CMOP is unable to determine the cause of this error. Veteran B's name and name of medication was compromised. Veteran A returned the medication to the Beaumont Medical Facility. Update: 07/21/11:Veteran B will receive a letter of notification.
Outcome:
After a thorough review of the available documentation, the CMOP is unable to determine the cause of this error. Veteran A returned the medication to the Beaumont Medical Facility.