Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Muskogee Regional Benefit Office
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on May 31, 2014. Also cited in 54 other reports.
Report ID: PSETS0000104796, U.S. Department of Veterans Affairs
Reported Entity: MUSKOGEE OK - 351
Issue:
On January 30, 2014, Veteran A's accredited representative provided us with the veteran's claim for disability with an attached cover letter. This mail was received within the VA on January 31, 2014, and sent to a scanning site to be input into the veterans electronic file. These document were somehow uploaded in the electronic folder belonging to Veteran B that has the same first, middle and last name. Based on the misdirected document we changed the address of Veteran A to be the address of Veteran B. This resulted in letters being mailed on March 27, 2014, and May 19, 2014, releasing the personal information of Veteran B to the address of Veteran A.
Outcome:
06/02/14: The Incident Resolution Team has determined that Veteran B will be sent a letter offering credit protection services.