Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Southwest Health Care Network (VISN 18)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on January 26, 2012. Also cited in 228 other reports.
Report ID: SPE000000071091, U.S. Department of Veterans Affairs
Reported Entity: VISN 18 Big Spring, TX
Issue:
A My HealtheVet Coordinator was logging in to his account to show a Veteran the steps it takes to login and when he logged into his account another patients information came up under his login. He immediately logged out and logged back in and the other patients information was gone and was replaced with his. Update: 01/31/12:Technical staff is still researching how the mistake happened. The MyhealtheVet staff has identified the Veteran who's information was incorrectly displayed. One Veteran will be sent a letter offering credit protection services.
Outcome:
ISO educated My Health Vet coordinator to no longer use his account as a teaching tool. A test patient is now used to educate Veterans on how to access My Health Vet.