Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
New Mexico VA Health Care System
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on April 15, 2015. Also cited in 43 other reports.
Report ID: PSETS0000118152, U.S. Department of Veterans Affairs
Reported Entity: NEW MEXICO HCS - 501
Issue:
Veteran A reported to facility Privacy Officer (PO) that he had received a phone call yesterday from unknown male (heavy Hispanic accent) from Colorado, telling Veteran A that he had just received a packet of medical record information that was not his and he was concerned about it and was putting it back in the mail to forward the packet and make sure that Veteran A received information packet. Veteran B, who received this mis-mailed packet, noted that there was time-sensitive information in the packet and information regarding a referral for non-VA care. At this time, the packet has been reportedly mailed back to Veteran A per communication by phone from Veteran B. Veteran A reported his concerns and above telephone conversation to facility PO, and will bring packet in for review/fact-finding upon receipt at home address. Ticket entered for initial fact-finding per internal processing at facility and await further information/update from Veteran A once the mailed/forwarded packet is received at his home address.
Outcome:
04/16/15: The Incident Resolution Service Team has determined that Veteran A will be sent a letter offering credit protection services.