Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
VA Heart of Texas Health Care Network (VISN 17)
Mentioned in a privacy incident report created by the U.S. Department of Veterans Affairs on June 26, 2012. Also cited in 122 other reports.
Report ID: SPE000000077144, U.S. Department of Veterans Affairs
Reported Entity: VISN 17 Temple, TX
Issue:
A Release of Information (ROI) clerk processed a release of information request and forwarded the incorrect information to both Veterans. The information consisted of 26 and 41 pages of information respectively. The Privacy Officer (PO) contacted both Veterans and requested that the information be returned to the facility. Both Veterans agreed to return the information. PO requested that the ROI section reprocess both requests. Update: 06/26/12:Both Veteran A and Veteran B will be sent a letter offering credit protection services due to full names and full SSNs being disclosed.
Outcome:
The information was incorrectly forwarded to the veterans by an ROI employee who was responsible for ensuring that the correct information was included in the shipping envelopes. The error and responsible user was verified by auditing the DSS ROI and UPS tracking programs. PO requests that the Supervisor contact HR for the appropriate sanctions.