Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
SAN FRANCISCO GENERAL HOSPITAL
Cited by the California Department of Public Health for violations of California’s Health and Safety Code relating to medical privacy during an inspection that began on October 9, 2013. Also cited in 27 other reports.
Report ID: EK8W11.05, California Department of Public Health
Reported Entity: SAN FRANCISCO GENERAL HOSPITAL
Issue:
Based on interviews and document reviews, the hospital failed to ensure the provision of Quality Assessment and Performance Improvement as evidenced by:1. The hospital Quality Assessment Performance Improvement (QAPI) program failed to set priorities for it performance improvement activities that focused on improving security for patients that go missing. The QAPI program had identified issues with missing persons since 2010 and the contracted security, Sheriff 's Department, did not participate in improving hospital performance which resulted in a patient who went missing for 17 days and was found dead in a hospital emergency stairwell (See A-0283, A-0273, A-0084).2. The hospital Quality Assessment Performance Improvement (QAPI) program failed to track missing persons as a quality indicator to improve contracted security services. The QAPI program had identified issues with missing persons since 2010 and did not include contracted security, Sheriff 's Department, in improving hospital performance which resulted in a patient who went missing for 17 days and was found dead in a hospital emergency stairwell (See A-0273, A-0283, A-0084).
Outcome:
Deficiency cited by the California Department of Public Health: QAPI