Issue: … Copies of medical records were released to an ex -wife of a deceased Veteran. The ex -wife knew the Veteran's full social …

Outcome: 08/16/13: The Veteran's Next of Kin will be sent a notification letter.…

Issue: … The Union steward received an evidence file from Human Resources. One page of the file pertained to an ex -employee. …

Outcome: 04/16/14: The Incident Resolution Team has determined that there was a policy violation. While there was an unauthorized access/disclosure of data, it has been determined that the incident has a low probability of a risk of compromise.…

Issue: … VA Employee A reported that Employee B who is an Ophthalmology Tech had her boyfriend in the room while she was examining a …

Outcome: The Ophthalmology Technician has been reminded of her responsibility to protect the privacy of our patients information. There will be additional administrative action once the investigation is completed.

Issue: … A Veteran alleges that his ex -girlfriend, who is a former employee at the facility, inappropriately obtained information …

Outcome: … VA Police talked with the ex -girlfriend on October 28, 2011, when they issued a stern warning to her that if she continued …

Issue: It was reported to the Emergency Department (ED) nurse manager that VA employees may have accessed a recently resigned ED former employee's VISTA and CPRS record to review his service connected diagnosis.…

Outcome: … scope of duties after the resignation of ex Veteran employee. Allegedly access was to see if his Service Connection was related to his resignation. …

Issue: … A Veteran reported that he believes his ex -wife who works at this VAMC has been accessing his CPRS chart without his …

Outcome: 04/01/15: The Incident Resolution Service Team has determined that Veteran A will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: … A Release of Information clerk mis-mailed a Veteran's medical records to the attorney of the Veteran's ex -wife rather than a …

Outcome: The Privacy Office has provided additional training to the employee responsible for this event to ensure each and every request are thoroughly reviewed prior to disclosing sensitive personal information.

Issue: … On several occasions dating back to August 24, a VA employee inappropriately accessed a Veteran ( ex -girlfriend) medical …

Outcome: We are currently working on the administrative action for this employee.

Issue: … Veteran A complained that his ex -wife accessed his VA records and sent personal information to his provider. Update: 04/20 …

Outcome: Employee re-completed HIPAA and Privacy Training along with VA Privacy and Information Security Awareness and Rules of Behavior. Employee also read VHA Handbook 1605.2, Minimum Necessary Standard for Protected Health Information. Employee's Supervisor and HR Chief notified of inappropriate access…

Issue: … Veteran A called to report a Privacy Violation. The Public Contact Team issued his ex -spouse a letter with his name …

Outcome: 04/09/15: The Incident Resolution Service Team has determined that Veteran A will be sent a letter offering credit protection services.…