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CDCINFO CONTACT CENTER SERVICES
Total Committed
$22.3M
Product or Service Description
Integrated Hardware/Software/Services Solutions
Contracting Agency
Effective Date
March 1, 2017
Funding Department
CONSUMER FINANCE PROTECTION BUREAU
Type
Firm fixed price
Solicitation Procedure
Subject to multiple award fair opportunity
Extent Competed
Full and open competition
Recent Contract Actions 
Contracts can have multiple “contract actions”: This is how agencies spend money for a specific purpose, adjust the amount committed or change the contract in a way that doesn’t affect the amount. That last scenario is usually indicated by a $0 action. If there is a contract action for a negative amount, it generally means the contract was adjusted or canceled.
| Vendor | Description | Signed | Reason for Change | Amount Committed |
|---|---|---|---|---|
| MAXIMUS FEDERAL SERVICES, INC. | CONSUMER RESOURCE CENTER SUPPORT SERVICES - MODIFICATION TO RE-ALLOCATE AND INCREASE FUNDING | Feb. 4, 2021 | Funding Only Action | $305,397 |
| MAXIMUS FEDERAL SERVICES, INC. | CDC-INFO CONTACT CENTER SERVICES | Dec. 3, 2020 | Funding Only Action | $16,408,785 |
| MAXIMUS FEDERAL SERVICES, INC. | CONSUMER RESOURCE CENTER SUPPORT SERVICES - MODIFICATION TO RE-ALLOCATE AND INCREASE FUNDING | Sept. 29, 2020 | Funding Only Action | $139,000 |
| MAXIMUS FEDERAL SERVICES, INC. | CONSUMER RESOURCE CENTER SUPPORT SERVICES - MODIFICATION TO INCREASE FUNDING | July 24, 2020 | Funding Only Action | $190,795 |
| MAXIMUS FEDERAL SERVICES, INC. | CDC-INFO CONTACT CENTER SERVICES | May 4, 2020 | Funding Only Action | $5,298,030 |
| MAXIMUS FEDERAL SERVICES, INC. | CDCINFO CONTACT CENTER SERVICES | March 31, 2020 | Other Administrative Action | $0 |
About this data
This data comes from the Federal Procurement Data System, which includes all contracts worth $10,000 or more. We look at all contracts that are tagged with the procurement code for COVID-19 or otherwise started in 2020 and contain “COVID-19” in the description. Department of Defense contracting data is subject to a 90-day delay before it appears in the data.