MAXIMUS FEDERAL SERVICES, INC. - Coronavirus Contracts

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MAXIMUS FEDERAL SERVICES, INC.

Total Committed Value of Federal Contracts

$562M

Total Contracts

Total Actions

Location

Falls Church, VA

Recent Contract Actions

Contracts can have multiple “contract actions”: This is how agencies spend money for a specific purpose, adjust the amount committed or change the contract in a way that doesn’t affect the amount. That last scenario is usually indicated by a $0 action. If there is a contract action for a negative amount, it generally means the contract was adjusted or canceled.

Description	Category	Agency	Signed	Amount Committed
WAGES AND INVESTMENTS DIVISION ECONOMIC IMPACT PAYMENT (EIP) III LIVE AGENT CONTACT CENTER COVID-19	Data Center As A Service	Internal Revenue Service	September 30, 2021	$6,136,756
MIGRATED ID04210042 CDC INFO SURGE SUPPORT AND NATIONAL COVID 19 VACCINATION ASSISTANCE HOTLINE	Communications Services	Federal Acquisition Service	August 09, 2021	$75,509,167
WAGES AND INVESTMENTS DIVISION ECONOMIC IMPACT PAYMENT (EIP) III LIVE AGENT CONTACT CENTER COVID-19	Data Center As A Service	Internal Revenue Service	June 16, 2021	$3,224,006
COVID VACCINE CALL CENTER STAFF	Other Professional Services	Department of Veterans Affairs	June 10, 2021	$113,122
IT FINANCIAL MANAGEMENT APPLICATIONS SUPPORT (ITFMAS)	Data Conversion	Internal Revenue Service	June 07, 2021	$2,169,979
COVID VACCINE CALL CENTER STAFF	Other Professional Services	Department of Veterans Affairs	June 03, 2021	-$12,806,066
WAGES & INVESTMENTS INTELLIGENT/INTERACTIVE VOICE ASSISTANT (IVA) NATURAL VOICE SOLUTION COVID-19	Telecom Access Services	Internal Revenue Service	May 10, 2021	$1,400,000
WAGES AND INVESTMENTS DIVISION ECONOMIC IMPACT PAYMENT (EIP) III LIVE AGENT CONTACT CENTER COVID-19	Data Center As A Service	Internal Revenue Service	May 05, 2021	$31,211,272
COVID VACCINE CALL CENTER STAFF	Other Professional Services	Department of Veterans Affairs	April 26, 2021	$13,545,555
CDC INFO SURGE SUPPORT AND NATIONAL COVID 19 VACCINATION ASSISTANCE HOTLINE	Communications Services	Federal Acquisition Service	April 16, 2021	$220,570,443
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	April 09, 2021	$13,981,002
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	March 25, 2021	$0
WAGES & INVESTMENTS INTELLIGENT/INTERACTIVE VOICE ASSISTANT (IVA) NATURAL VOICE SOLUTION COVID-19	Telecom Access Services	Internal Revenue Service	March 23, 2021	$0
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	March 19, 2021	-$370,025
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	March 11, 2021	$18,224,331
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	March 05, 2021	$0
COVID HELPDESK SUPPORT	Other Professional Services	Centers for Disease Control and Prevention	February 17, 2021	$9,208,371
WAGES & INVESTMENTS INTELLIGENT/INTERACTIVE VOICE ASSISTANT (IVA) NATURAL VOICE SOLUTION COVID-19	Telecom Access Services	Internal Revenue Service	February 12, 2021	$2,110,000
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	February 10, 2021	$17,383,687
CONSUMER RESOURCE CENTER SUPPORT SERVICES - MODIFICATION TO RE-ALLOCATE AND INCREASE FUNDING	Integrated Hardware/Software/Services Solutions	Consumer Financial Protection Bureau	February 04, 2021	$305,397
IT FINANCIAL MANAGEMENT APPLICATIONS SUPPORT (ITFMAS)	Data Conversion	Internal Revenue Service	January 29, 2021	$747,877
VA CLINICAL PEER REVIEW BPA FY21 COVID MOA ORDER MOD TO CHANGE PO NUMBER	Other Professional Services	Department of Veterans Affairs	January 13, 2021	$0
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	January 11, 2021	$18,628,807
VA CLINICAL PEER REVIEW BPA FY21 COVID MOA ORDER MOD TO ADD PO NUMBER	Other Professional Services	Department of Veterans Affairs	January 04, 2021	$0
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	December 08, 2020	$16,955,859
CDC-INFO CONTACT CENTER SERVICES	Communications Services	Federal Acquisition Service	December 03, 2020	$16,408,785
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	November 25, 2020	$0
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	November 12, 2020	$16,016,534
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	October 09, 2020	$17,000,000
VA CLINICAL PEER REVIEW BPA FY21 COVID MOA ORDER MOD TO ADD PO NUMBER	Other Professional Services	Department of Veterans Affairs	October 01, 2020	$0
VA CLINICAL PEER REVIEW BPA FY21 COVID MOA ORDER	Other Professional Services	Department of Veterans Affairs	October 01, 2020	$410,117
CONSUMER RESOURCE CENTER SUPPORT SERVICES - MODIFICATION TO RE-ALLOCATE AND INCREASE FUNDING	Integrated Hardware/Software/Services Solutions	Consumer Financial Protection Bureau	September 29, 2020	$139,000
DEBT MANAGEMENT AND COLLECTIONS SYSTEM (DMCS). THE PURPOSE OF THIS MODIFICATION IS TO APPROVE AND OBLIGATE FUNDS FOR CR 5669 CARES ACT AWG EMPLOYER OUTREACH. TO APPROVE AT NO COST CR 5649 CARES ACT REHABILITATION ELIGIBILITY FOR PAYING BORROWERS AND CR 5656 CARES ACT REHABILITATION EXTENSION. PLUS CANCEL CR 5462 CREDIT REPORTING CHANGES.	Financial Services	Department of Education	September 21, 2020	$157,343
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	September 11, 2020	$18,200,000
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	September 08, 2020	$214,906
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	September 04, 2020	-$872
THE PURPOSE OF THIS REQUEST FOR QUOTATION IF TO ESTABLISH A TASK ORDER AGAINST A GSA MAS NAICS 561422 AUTOMATED CONTACT CENTER SOLUTIONS. THIS IS AN URGENT AND COMPELLING REQUIREMENT IN RESPONSE TO HURRICANE HANNA AND HURRICANE ISAIAS.	Emergency Response/Disaster Planning/Preparedness Support Services	Federal Emergency Management Agency	September 01, 2020	$1,887,401
THE PURPOSE OF THIS REQUEST FOR QUOTATION IF TO ESTABLISH A TASK ORDER AGAINST A GSA MAS NAICS 561422 AUTOMATED CONTACT CENTER SOLUTIONS. THIS IS AN URGENT AND COMPELLING REQUIREMENT IN RESPONSE TO HURRICANE HANNA AND HURRICANE ISAIAS.	Emergency Response/Disaster Planning/Preparedness Support Services	Federal Emergency Management Agency	August 26, 2020	$2,197,260
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	August 13, 2020	$0
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	August 12, 2020	$8,697,733
DEBT MANAGEMENT AND COLLECTIONS SYSTEM (DMCS).THE PURPOSE OF THIS MODIFICATION IS TO APPROVE CHANGE REQUEST (CR) 5599, CARES ACT RESUME COLLECTION MAILINGS IN THE AMOUNT OF $3,261,207.00.	Financial Services	Department of Education	August 10, 2020	$3,261,207
DEBT MANAGEMENT AND COLLECTIONS SYSTEM (DMCS). THE PURPOSE OF THIS MODIFICATION IS TO APPROVE CHANGE REQUEST (CR) 5587 CARES TOP INACTIVATION OF VOLUNTARY PAYERS.	Financial Services	Department of Education	August 10, 2020	$113,594
OASH COVID-19 TESTING CALL CENTER PURSUANT TO FAR 52.217-8, OPTION TO EXTEND SERVICES (NOV 1999), THE ABOVE REFERENCED TASK ORDER IS MODIFIED TO ADD CLIN 4. ACCORDINGLY THE FOLLOWING CHANGES ARE MADE: 1. CLIN 4 IS ADDED TO CONTINUE SERVICES TH	Telecommunications and Transmission	Department of Health and Human Services	August 04, 2020	$893,651
CONSUMER RESOURCE CENTER SUPPORT SERVICES - MODIFICATION TO INCREASE FUNDING	Integrated Hardware/Software/Services Solutions	Consumer Financial Protection Bureau	July 24, 2020	$190,795
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	July 12, 2020	$5,183,719
DEFINITIZATION OF LETTER CONTRACT ENTITLED OASH COVID-19 TESTING CALL CENTER.	Telecommunications and Transmission	Department of Health and Human Services	July 09, 2020	$1,319,199
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	July 01, 2020	$3,312,000
DEFINITIZATION OF LETTER CONTRACT ENTITLED OASH COVID-19 TESTING CALL CENTER.	Telecommunications and Transmission	Department of Health and Human Services	June 16, 2020	$1,644,318
IT FINANCIAL MANAGEMENT APPLICATIONS SUPPORT (ITFMAS) COVID-19	Data Conversion	Internal Revenue Service	June 04, 2020	$1,654,801
COVID-19 MAOS MOD TO ADD FUNDING	Other Professional Services	Department of Veterans Affairs	June 04, 2020	$217,578
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19 PROCUREMENT ACTION COVID-19	Other IT and Telecommunications	Internal Revenue Service	May 21, 2020	$0
DEBT MANAGEMENT AND COLLECTIONS SYSTEM - DMCS. THE PURPOSE OF THIS MODIFICATION IS TO MAKE CHANGES TO DELIVERABLES AND CREATE A THIRD LETTER MAILING TO EMPLOYERS WHO CONTINUE TO GARNISH BORROWER WAGES UNDER CHANGE REQUEST CR 5478, NATIONAL EMERGENCY 2020 - STOP DEFAULT COLLECTION ACTIVITY.	Financial Services	Department of Education	May 13, 2020	$257,134
DEFINITIZATION OF LETTER CONTRACT ENTITLED OASH COVID-19 TESTING CALL CENTER.	Telecommunications and Transmission	Department of Health and Human Services	May 12, 2020	$0
AGENT CONTACT CENTER CUSTOMER SERVICE REPRESENTATIVE I** FTE 410 COVID-19	Other IT and Telecommunications	Internal Revenue Service	May 12, 2020	$4,720,045
DEBT MANAGEMENT AND COLLECTIONS SYSTEM-DMCS.THE PURPOSE OF THIS MODIFICATION IS TO PROVIDE ADDITIONAL FUNDS OF $410,688.75 FOR 547,585 CARES ACT LETTERS.	Financial Services	Department of Education	May 11, 2020	$410,689
DEFINITIZATION OF LETTER CONTRACT ENTITLED OASH COVID-19 TESTING CALL CENTER.	Telecommunications and Transmission	Department of Health and Human Services	May 07, 2020	$4,880,600
CDC-INFO CONTACT CENTER SERVICES	Communications Services	Federal Acquisition Service	May 04, 2020	$5,298,030
DEBT MANAGEMENT AND COLLECTIONS SYSTEM DMCS. THE PURPOSE OF THIS MODIFICATION IS TO APPROVE AND OBLIGATE FUNDS FOR CHANGE REQUEST 5530 IN SUPPORT OF THE CARES ACT.	Financial Services	Department of Education	April 29, 2020	$130,775
DEBT MANAGEMENT AND COLLECTIONS SYSTEM DMCS.THE PURPOSE OF THIS MODIFICATION IS OBLIGATE COVID- 19 CHANGE REQUESTS FUNDS WITH THE CORRECT FINANCIAL APPROPRIATION DATA. CR 5478, NATIONAL EMERGENCY 2020-STOP COLLECTION ACTIVITY CR 5510, CARES ACT MAILING CR, SMALL BUSINESS SUBCONTRACTOR SUPPORT FOR BORROWERS INQUIRIES	Financial Services	Department of Education	April 27, 2020	$7,560,521
THE PURPOSE OF THIS MODIFICATION IS DE-OBLIGATE COVID-9 CHANGE REQUESTS FUNDS DUE TO INCORRECT FINANCIAL CODING FOR THE CHANGE REQUEST CR 5478 NATIONAL EMERGENCY 2020-STOP COLLECTION ACTIVITY,CR 5510, CARES ACT MAILING AND CONTRACT MODIFICATIONS P00159 AND P00160.	Financial Services	Department of Education	April 24, 2020	-$7,560,521
DEBT MANAGEMENT AND COLLECTIONS SYSTEM - DMCS. THE PURPOSE OF THIS MODIFICATION IS TO APPROVE AND OBILGATE FUNDS FOR SMALL BUSINESS SUBCONTRACTOR SUPPORT FOR BORROWERS INQUIRIES ABOUT COVID-19 RELIEF MEASURES.	Financial Services	Department of Education	April 14, 2020	$2,390,400
DEBT MANAGEMENT AND COLLECTIONS SYSTEM - DMCS. THE PURPOSE OF THIS MODIFICATION IS TO APPROVE, DEFINITIZE NEGOTIATIONS, AND OBLIGATE FUNDS FOR CHANGE REQUESTS 5478, NATIONAL EMERGENCY 2020 - STOP DEFAULT COLLECTION ACTIVITY.	Financial Services	Department of Education	April 09, 2020	$1,361,121
DEBT MANAGEMENT AND COLLECTIONS SYSTEM (DMCS). THE PURPOSE OF THIS MODIFICATION IS TO APPROVE CHANGE REQUEST 5510 CARES ACT MAILING AND OBLIGATE FUNDS TO CR. PLUS, APPROVE THE FOLLOWING CHANGE REQUESTS AT NO ADDITIONAL COST TO THE GOVERNMENT: CR 5384, REPLACING DUNS WITH UNIQUE ENTITY IDENTIFIER CR 5511, PAY.GOV 7.12 AVAILABLE FOR AGENCY TESTING	Financial Services	Department of Education	April 09, 2020	$3,309,000
IT FINANCIAL MANAGEMENT APPLICATIONS SUPPORT (ITFMAS) COVID-19	Data Conversion	Internal Revenue Service	April 08, 2020	$1,250,000
COVID-19 MAOS	Other Professional Services	Department of Veterans Affairs	April 07, 2020	$97,061
DEBT MANAGEMENT AND COLLECTIONS SYSTEM (DMCS). THE PURPOSE OF MODIFICATION P00159 IS TO ISSUE A CHANGE ORDER DUE TO THE CORONA VIRUS PANDEMIC COVID-19 NATIONAL EMERGENCY FOR CHANGE REQUEST CR 5478 NATIONAL EMERGENCY 2020 STOP DEFAULT COLLECTION ACTIVITY IN AN AMOUNT NOT TO EXCEED $500,000.	Financial Services	Department of Education	April 06, 2020	$500,000
CDCINFO CONTACT CENTER SERVICES	Communications Services	Federal Acquisition Service	March 31, 2020	$0

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About this data

This data comes from the Federal Procurement Data System, which includes all contracts worth $10,000 or more. We look at all contracts that are tagged with the procurement code for COVID-19 or otherwise started in 2020 and contain “COVID-19” in the description. Department of Defense contracting data is subject to a 90-day delay before it appears in the data.