This database was last updated in September 2019. It should only be used as
a historical snapshot.Researchers can find more recent data on timely and
effective care in the Centers for Medicare and Medicaid Services’
hospitals datasets
and
guidance about hospital regulations.
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BAYHEALTH HOSPITAL, KENT CAMPUS
640 s state street, dover, Del. 19901
(302) 744-7001
65% of Patients Would "Definitely Recommend" this Hospital
(Del. Avg: 69%)
Hospital Type
Acute Care Hospitals
Hospital Owner
Voluntary non-profit - Private
ER Volume
Very high (60K+ patients a year)
See this hospital's CMS profile page or inspection reports.
Patient Pathways Through This ER
After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.
All wait times are average.
Detailed Quality Measures
Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with very high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.
Time Until Sent Home
Average time patients spent in the emergency room before being sent home (if not admitted).
Left Without
Being Seen
Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.
Time Before Admission
Average time patients spent in the emergency room before being admitted to the hospital.
Data submitted were based on a sample of cases/patients.
Transfer Time
Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")
Data submitted were based on a sample of cases/patients.
CT Scan
Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.
Violations Related to ER Care
Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →
This hospital has no violations related to ER care since 2015.
Notes
“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.
Additional design and development by Mike Tigas and Sisi Wei.
Sources
All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.
Additional Info
How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data
Don’t See Your ER?
In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.
In other cases, the hospital is missing from our database because it doesn't have an emergency department.
In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).
If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.