ER Inspector

ER Inspector

Find and Evaluate Every Emergency Room Near You

Updated September 19, 2019

If you are having a heart attack or life-threatening emergency, call 911.

Don’t see your ER? Find out why it might be missing.

Emergency Room Planning Toolkit

Make Your Emergency Plan

Don't wait until an emergency happens before you do your research. Plan ahead! If this is a life-threatening emergency, call 911 or go to the nearest emergency room.

Here are the steps:

  1. Use ProPublica’s ER Inspector to research the emergency room that works best for you and your family. We explain how to choose below.
  2. Once you've picked, print out the worksheet and write down the information for your preferred hospital, your doctor, and your emergency contacts.
  3. Post the worksheet on your refrigerator or near your first aid kit.
  4. Share this page with others in your community, or fill out the worksheet for your family members.
  5. Make sure to update the information every six months!

How to Choose a Preferred Emergency Room:

Here's some of the major data points we've gathered for you in ER Inspector. You'll find more as you dig into the ERs near you. Weigh these factors based on how important they are to you and your family. Use the results to pick your preferred emergency room.

Location

How far away is the emergency room? You can check locations such as your home, work, or school. If you don't plan to drive to the ER, please research travel times separately.

Patient Satisfaction

We provide the percentage of patients who said YES they would definitely recommend the hospital in a government satisfaction survey. This is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

Wait Times

You can see anything from the average time patients spend in the emergency room before being sent home to what percentage of patients left the ER without being seen by a doctor or medical practitioner.

Average wait times are important. Even though timing can vary depending on the individual medical needs of the patient, long average wait times are often signals of overcrowding or staff shortages.

Violations

We have collected ER-related violations data for all U.S. hospitals that participate in Medicare since 2015 — and made it easy for you to review. We were able to get this information because someone complained about the hospital and a violation was identified during an inspection.

This data includes violations relating to assessing and treating patients, inadequate medical and nursing staff, or not following ER policies and procedures. There is a lot of information here, so please read it carefully. About This Data →

Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.