ER Wait Watcher CASTLE MEDICAL CENTER

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ER Wait Watcher

Which Emergency Room Will See You the Fastest?

This app displays only average wait times. For a current wait time, call the hospital. If you are having a heart attack or life-threatening emergency, call 911.

Important Note on Hospital Location

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CASTLE MEDICAL CENTER

(808) 263-5500

640 ulukahiki st
kailua, HI 96734

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Church

Emergency Dept. Volume

Medium (20,000 - 39,999 patients a year)

82%

of Patients Would "Definitely Recommend" this Hospital
(Hawaii Avg: 71%)

See this hospital's CMS profile page or inspection reports.

82%

of Patients Would "Definitely Recommend" this Hospital
(Hawaii Avg: 71%)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen at all. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited. Find out more »

Arrives at ER
0% of patients leave without being seen
14min Seen by doctor
4hrs 48min Admitted to hospital
6hrs 34min

Taken to room

1hr 59min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with medium volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

 
Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar emergency-department volumes, when available)

All Patients

Waiting Time

Average time patients spent in the emergency room before being seen by a doctor.

14min
National Avg.
22min
Hawaii Avg.
14min
This Hospital
14min
Discharged Patients

Time Until Sent Home

Average time patients spent in the emergency room before being sent home.

1hr 59min
National Avg.
2hrs 23min
Hawaii Avg.
2hrs 7min
This Hospital
1hr 59min
Impatient Patients

Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor.

0%
Avg. U.S. Hospital
2%
Avg. Hawaii Hospital
1%
This Hospital
0%
Admitted Patients

Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

4hrs 48min

Data submitted were based on a sample of cases/patients.

National Avg.
4hrs 22min
Hawaii Avg.
4hrs 48min
This Hospital
4hrs 48min
Admitted Patients

Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 46min

Data submitted were based on a sample of cases/patients.

National Avg.
1hr 31min
Hawaii Avg.
2hrs 1min
This Hospital
1hr 46min
Special Patients

Broken Bone

Average time patients with broken bones had to wait before receiving pain meds.

40min
National Avg.
49min
Hawaii Avg.
53min
This Hospital
40min
Special Patients

CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

8%
National Avg.
72%
Hawaii Avg.
39%
This Hospital
8%

Notes: "Average time" refers to the median waiting time (the midpoint of all patients' waiting times). References to "doctor" indicate a doctor, nurse practitioner or physician assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a "lower is better" pattern.


Sources
Data from the Center for Medicare and Medicaid Services, last updated February 2018. Most data was collected between April 2016 and April 2017.
Icons from The Noun Project.

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