ER Inspector TRINITY ROCK ISLANDTRINITY ROCK ISLAND

ER Inspector

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » Illinois » TRINITY ROCK ISLAND

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TRINITY ROCK ISLAND

2701 17th st, rock island, Ill. 61201

(309) 779-5000

65% of Patients Would "Definitely Recommend" this Hospital
(Ill. Avg: 70%)

1 violation related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Other

ER Volume

Very high (60K+ patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
1% of patients leave without being seen
4hrs 12min Admitted to hospital
5hrs 47min Taken to room
2hrs 9min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with very high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

2hrs 9min
National Avg.
2hrs 50min
Ill. Avg.
2hrs 56min
This Hospital
2hrs 9min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

1%
Avg. U.S. Hospital
2%
Avg. Ill. Hospital
2%
This Hospital
1%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

4hrs 12min

Data submitted were based on a sample of cases/patients.

National Avg.
5hrs 33min
Ill. Avg.
4hrs 40min
This Hospital
4hrs 12min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 35min

Data submitted were based on a sample of cases/patients.

National Avg.
2hrs 24min
Ill. Avg.
1hr 56min
This Hospital
1hr 35min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

22%
National Avg.
27%
Ill. Avg.
22%
This Hospital
22%

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
QUALIFIED EMERGENCY SERVICES PERSONNEL

Aug 1, 2018

Based on document review and interview, it was determined for 5 of 6 (MD (Medical Doctor) #1, MD#2, MD#3, MD#4 and PA (Physician Assistant) #1) Emergency Department (ED) Medical Providers authorized to order restraints or seclusion, the Hospital failed to ensure the Medical Providers were knowledgeable of the restraint policy or qualified to order restraints.

See More ↓

Based on document review and interview, it was determined for 5 of 6 (MD (Medical Doctor) #1, MD#2, MD#3, MD#4 and PA (Physician Assistant) #1) Emergency Department (ED) Medical Providers authorized to order restraints or seclusion, the Hospital failed to ensure the Medical Providers were knowledgeable of the restraint policy or qualified to order restraints. This has the potential to affect approximately 350 patients per month who present to the ED for a medical screening examination. Findings include: 1. The policy titled "Restraints, Patient" (revised 1/29/18) was reviewed on 8/1/18. The policy noted on page 6 and page 9 that physicians... and other LIP (Licensed Independent Practitioners) authorized to order restraints or seclusion must have have knowledge of the restraint and seclusion policy. The policy lacked documentation of the training requirements to determine how the medical providers were "knowledgeable" based on their competence level and the needs of the population they serve. 2. During a review of the credentialing file on 8/1/18 at approximately 12:00 PM, MD#1, MD#2, MD#3, MD#4, PA#1 and APN (Advanced Nurse Practitioner) #1's were ED Medical Providers authorized to order restraints or seclusion. The following Hospital Learning Transcripts (software utilized to track completed education) lacked documentation the providers were informed, educated or assessed for competence regarding restraint and seclusion use: a) MD#1- Physician/Psychiatrist b) MD#2- Physician/Psychiatrist c) MD#3- Physician/Medical Director of Emergency Services d) MD#4- Physician/Psychiatrist e) PA#1- Physician Assistant 3. During an interview on 8/1/18 at approximately 12:00 PM, E#4 (Manager of Medical Records) verbally agreed MD#1, MD#2, MD#3, MD#4, PA#1 and APN #1 were active staff members authorized to order restraints and seclusion. 4. During an interview on 8/1/18 at approximately 12:30 PM, E#3 (ED Nurse Manager) stated that the ED Medical doctors and LIPs (APN and PAs) do not receive restraint and seclusion training. E#3 stated "The only reason APN#1 had the training is because he/she was a nurse before he/she became an APN." 5. During an interview on 8/1/18 at approximately 2:00 PM, E#1 (Director of Emergency Services) stated Medical Providers authorized to order restraints and seclusion were not required to review the Hospital's Restraint policy or demonstrate competence of their knowledge and should have been.

See Less ↑
Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.