ER Inspector INDIANA UNIVERSITY HEALTH FRANKFORT INCINDIANA UNIVERSITY HEALTH FRANKFORT INC

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » Indiana » INDIANA UNIVERSITY HEALTH FRANKFORT INC

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INDIANA UNIVERSITY HEALTH FRANKFORT INC

1300 s jackson st, frankfort, Ind. 46041

(765) 656-3000

4 violations related to ER care since 2015

Hospital Type

Critical Access Hospitals

Hospital Owner

Voluntary non-profit - Private

See this hospital's CMS profile page or inspection reports.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages . Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

1hr 39min
National Avg.
2hrs 17min
Ind. Avg.
2hrs 10min
This Hospital
1hr 39min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

No Data Available

Results are not available for this reporting period.

Avg. U.S. Hospital
2%
Avg. Ind. Hospital
1%
This Hospital
No Data Available
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

3hrs 32min
National Avg.
4hrs 16min
Ind. Avg.
3hrs 58min
This Hospital
3hrs 32min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 1min
National Avg.
1hr 26min
Ind. Avg.
1hr 16min
This Hospital
1hr 1min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report.

National Avg.
27%
Ind. Avg.
26%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
COMPLIANCE WITH 489.24

Jun 14, 2017

Based on document review and interview, it was determined that in 1 (patient #26) of 26 medical records (MR) reviewed of patients who presented to the hospital requesting emergency services, the facility failed to ensure compliance with 489.24 in that the facility failed to provide a medical screening exam. Findings include: 1.

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Based on document review and interview, it was determined that in 1 (patient #26) of 26 medical records (MR) reviewed of patients who presented to the hospital requesting emergency services, the facility failed to ensure compliance with 489.24 in that the facility failed to provide a medical screening exam. Findings include: 1. See findings cited at 42 CFR 489.24(1), C2406.

See Less ↑
POSTING OF SIGNS

Jun 14, 2017

Based on observation & interview the facility failed to post conspicuously in a place or places likely to be noticed by all individuals entering the emergency department the sign specifying the rights of individuals under section 1867 of the Act with respect to examination and treatment for emergency medical conditions and women in labor; and to post conspicuously (in a form specified by the Secretary) information indicating whether or not the hospital or rural primary care hospital (e.g., critical access hospital) participates in the Medicaid program under a State plan approved under Title XIX for 1 of 2 entrances to the Emergency Department (ED). Findings include; 1.

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Based on observation & interview the facility failed to post conspicuously in a place or places likely to be noticed by all individuals entering the emergency department the sign specifying the rights of individuals under section 1867 of the Act with respect to examination and treatment for emergency medical conditions and women in labor; and to post conspicuously (in a form specified by the Secretary) information indicating whether or not the hospital or rural primary care hospital (e.g., critical access hospital) participates in the Medicaid program under a State plan approved under Title XIX for 1 of 2 entrances to the Emergency Department (ED). Findings include; 1. During the facility tour of the ED on 06-14-17 at 1000 hours, the main entrance of the facility lacked a posted sign specifying the rights of individuals under section 1867 of the Act with respect to examination and treatment for emergency medical conditions and women in labor. A sign was observed on a wall by the outpatient registration area, however patients presenting to the ED would not see the sign when walking to the ED as the sign was not located near the hallway where patients would be presenting. 2. On 06-14-17 at 1000 hours staff #40 (Regional Quality) confirmed that ambulatory patients presenting to the ED may use the main entrance of facility.

See Less ↑
EMERGENCY ROOM LOG

Jun 14, 2017

Based on document review & interview, the facility failed to maintain a central log on each individual who comes to the emergency department, for 1 of 26 patients presenting to the facility.

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Based on document review & interview, the facility failed to maintain a central log on each individual who comes to the emergency department, for 1 of 26 patients presenting to the facility. (Patient #26) Findings include: 1. Review of policy/procedure Emergency Medical Treatment and Active Labor ACT (EMTALA) indicated the following; E. Treatment Logs 1. The Emergency Department will maintain a log to track the care provided to individuals who present seeking care for a medical condition. The log will include patient identification, date of service, presenting complaint, physician / provider name and patient disposition. This policy/procedure was last reviewed/revised on June 2017. 2. Review of patient #26's medical record (MR) dated 06-04-17 at 0245 hours from facility #2 indicated the following; We arrive at facility #1 and are met in the ambulance bay by MD #1 advising that facility #1 will not be accepting this pt. 3. On 06-14-17 at 1030 hours staff #42 (Chief Nursing Officer) & 43 (Emergency Department Director)confirmed that on 06-04-17 at approximately 3 AM an ambulance was heard backing up to the ambulance area of the Emergency Department (ED). No patient came in the facility. When MD #1 was asked where patient was, MD #1 indicated he/she waved the patient on to another facility. 4. On 06-14-17 at 1035 hours staff #40 confirmed that patient #26's information was not listed in the facility's ED Log Book. 5. Review of the ED Log lacked documentation that patient #26 presented on [DATE].

See Less ↑
MEDICAL SCREENING EXAM

Jun 14, 2017

Based on document review & interview the facility failed to ensure that written policies and procedures governing an appropriate medical screening examination of all patients presenting to the facility was followed for 1 of 26 Emergency Department (ED) medical records (MR) reviewed.

See More ↓

Based on document review & interview the facility failed to ensure that written policies and procedures governing an appropriate medical screening examination of all patients presenting to the facility was followed for 1 of 26 Emergency Department (ED) medical records (MR) reviewed. (Patient #26) Findings include: 1. Review of policy/procedure Emergency Medical Treatment and Active Labor ACT (EMTALA) indicated the following; II. Scope A. This policy applies to all individuals who present to the IU Health Frankfort campus seeking attention for a medical condition, behavioral / psychiatric conditions, or women in labor. V. Policy Statement(s) A. Individuals who present to the IU Health Frankfort campus seeking attention for a medical condition shall receive a MSE. Should an EMC be identified, efforts to stabilize, within the Hospital's capabilities, will occur regardless of the individual's ability to pay. VI. Procedures A. Arrival and Requests for Attention for a Medical Condition 6. Individuals seeking attention for a medical condition and arrive to the hospital campus by ambulance shall receive an MSE. This policy/procedure was last reviewed/revised on June 2017. 2. Review of patient #26's medical record (MR) dated 06-04-17 at 0245 hours from facility #2 indicated the following; We arrive at facility #1 and are met in the ambulance bay by MD #1 advising that facility #1 will not be accepting this pt. 3. On 06-14-17 at 1030 hours staff #42 & 43 confirmed that on 06-04-17 at approximately 3 AM an ambulance was heard backing up to the ambulance area of the Emergency Department (ED). No patient came in the facility. When asked, MD #1 indicated he/she waved the patient on to another facility. 4. On 06-14-17 at 1035 hours staff #40 confirmed there was no MR for patient #26's visit on 06-04-17.

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Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.