ER Inspector SANFORD TRACY MEDICAL CENTERSANFORD TRACY MEDICAL CENTER

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » Minnesota » SANFORD TRACY MEDICAL CENTER

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SANFORD TRACY MEDICAL CENTER

251 fifth street east, tracy, Minn. 56175

(507) 629-8400

3 violations related to ER care since 2015

Hospital Type

Critical Access Hospitals

Hospital Owner

Voluntary non-profit - Private

ER Volume

Low (0 - 20K patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
0% of patients leave without being seen
1hr 58min Admitted to hospital
3hrs 17min Taken to room
1hr 34min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with low ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

1hr 34min

Results are based on a shorter time period than required.

National Avg.
1hr 53min
Minn. Avg.
1hr 48min
This Hospital
1hr 34min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

0%
Avg. U.S. Hospital
2%
Avg. Minn. Hospital
1%
This Hospital
0%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

1hr 58min

Data submitted were based on a sample of cases/patients. Results are based on a shorter time period than required.

National Avg.
3hrs 30min
Minn. Avg.
3hrs 1min
This Hospital
1hr 58min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 19min

Data submitted were based on a sample of cases/patients. Results are based on a shorter time period than required.

National Avg.
57min
Minn. Avg.
42min
This Hospital
1hr 19min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report. Results are based on a shorter time period than required.

National Avg.
27%
Minn. Avg.
29%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
COMPLIANCE WITH 489.24

Mar 11, 2016

Based on documentation review and interview, the hospital failed to ensure compliance with the requirements of 42 CFR 489.24 as evidenced by the deficient practice cited in 489.24 (a) and (c). The hospital failed to ensure all patients who presented to the Emergency Department (ED) received an appropriate medical screening examination (MSE). .

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Based on documentation review and interview, the hospital failed to ensure compliance with the requirements of 42 CFR 489.24 as evidenced by the deficient practice cited in 489.24 (a) and (c). The hospital failed to ensure all patients who presented to the Emergency Department (ED) received an appropriate medical screening examination (MSE).

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EMERGENCY ROOM LOG

Mar 11, 2016

Based on documentation review and interview, the hospital failed to maintain an accurate central log for 1 of 22 patients (P22) reviewed who presented to the emergency department (ED).

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Based on documentation review and interview, the hospital failed to maintain an accurate central log for 1 of 22 patients (P22) reviewed who presented to the emergency department (ED). Findings include: Review of a police report, dated 2/22/16 at 10:09 p.m., noted law enforcement transported P22 to the hospital from the community, met with a staff member who advised an ambulance be called to transport P22 to another hospital. On 3/10/16 at 3:45 p.m., there was no documentation or any other indication that P22 (MDS) dated [DATE]. Employee C-Quality Risk Manager verified there was no evidence documented that P22 (MDS) dated [DATE]. Review of the central log for the ED from 2/20/16-2/25/16 was conducted. P22 was not listed on the central ED log. Review of Examination and Transfer of Emergency Patients (EMTALA) policy, last revised 5/10, was completed. The policy noted: "I. Central Log. A central log shall be maintained as to each individual who comes to the Emergency Department, recording whether he or she refused treatment, was refused treatment-and the reason for the refusal, or whether he or she was transferred, admitted and treated, stabilized and transferred, or discharged . "An interview was conducted on 3/10/16 at 11:00 a.m. with the chief nursing officer and she said the EMTALA process included noting the individual in the ED central log when the individual presented to the ED.

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MEDICAL SCREENING EXAM

Mar 11, 2016

Based on documentation review and interviews, the hospital failed to provide a medical screening examination for 1 of 22 patient medical records (P22) reviewed for patients who presented to the Emergency Department (ED).

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Based on documentation review and interviews, the hospital failed to provide a medical screening examination for 1 of 22 patient medical records (P22) reviewed for patients who presented to the Emergency Department (ED). Findings include:Review of a police report, dated 2/22/16 at 10:09 p.m., noted law enforcement transported P22 to the hospital, met with a staff member who advised an ambulance be called to transport P22 to a second hospital. Review of the Ambulance Patient Care Report, dated 2/22/16 at 11:00 p.m., noted " Police brought (sic) male to Tracy Hospital. Ambulance paged to hospital for transfer of male to Marshall. " Review of the second hospital documentation, dated 2/22/16, noted P22 was intoxicated, had a malformed arm, and complained of chest pain while in their ED. The chest pain was found to be likely non-cardiac related. P22 was found to have a seven month old arm fracture which was not previously repaired. P22 was found to be acutely intoxicated. The hospital kept the patient overnight for observation. P22 was discharged home to next day. On 3/10/16 at 3:45 p.m. the hospital had no documentation that P22 received a medical screening exam on 2/22/16. Employee C-Quality Risk Manager verified there was no documentation for P22 related an ED visit, which included no documentation of a medical screening exam by a provider. An interview was conducted with Nursing Assistant (NA)-J on 3/11/16 at 7:30 a.m. and she stated she met law enforcement in the parking lot of the hospital and determined P22 needed to go by ambulance to another hospital. NA-J stated she did not notify the other staff specifically to tell them P22 was in the parking lot. P22 did not receive a medical screen exam by a physician at the hospital because staff did not notify the physician that P22 presented for an emergent medical condition. An interview was conducted with Nurse K on 3/11/16 at 9:10 a.m. and she said received a telephone call that P22 would be brought to the hospital by law enforcement. Nurse K was not alerted when P22 presented to the hospital parking lot so did not assess P22 or call the physician to conduct a medical screening evaluation. An interview was conducted with the chief nursing officer on 3/11/16 at 10:25 a.m. who stated NA-J works as a nursing assistant but also as a paramedic in the ED when delegated by the RN or physician to do so. The chief nursing officer said paramedics do not provide a medical screening evaluation for ED patients. A paramedic may greet and escort the individual to the ED. The paramedic may then log the individual into the computer and provide cares as directed by the nurse or physician. Review of the information received from Nursing Assistant-J after the incident revealed the hospital EMTALA process was not followed. NA-J was working as a nursing assistant on 2/22/16 when P22 presented on hospital property. The physician was not notified and P22 was not provided with a medical screening exam before taken by ambulance to another hospital. Review of the Examination and Transfer of Emergency Patients policy and procedure, revised last 5/10, noted " Procedures: A. Medical Screening Examination. For any individual presenting to the Sanford Tracy Medical Center campus, and for those on whose behalf a request for examination or treatment for a medical condition is made, an appropriate medical screening examination will be provided by qualified medical personnel within the capabilities of the Emergency Department ...to determine whether or not am emergency medical condition exists. Sanford Tracy Medical Center campus defines qualified medical personnel as being physicians, physician assistants, and nurse practitioners. " An interview was conducted with the chief nursing officer on 3/11/16 at 10:25 a.m. who stated NA-J works as a nursing assistant but also as a paramedic in the ED when delegated by the RN or physician to do so. The chief nursing officer said paramedics do not provide a medical screening evaluation for ED patients. A paramedic may greet and escort the individual to the ED. The paramedic may then log the individual into the computer and provide cares as directed by the nurse or physician. Review of the information received from Nursing Assistant-C after the incident revealed the hospital EMTALA process was not followed. NA-J was working as a nursing assistant on 2/22/16 when P22 presented on hospital property. The physician was not notified and P22 was not provided with a medical screening exam before taken by ambulance to another hospital.

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Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.