ER Inspector LAKEWOOD HEALTH SYSTEMLAKEWOOD HEALTH SYSTEM

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » Minnesota » LAKEWOOD HEALTH SYSTEM

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LAKEWOOD HEALTH SYSTEM

49725 county road 83, staples, Minn. 56479

(218) 894-1515

82% of Patients Would "Definitely Recommend" this Hospital
(Minn. Avg: 77%)

3 violations related to ER care since 2015

Hospital Type

Critical Access Hospitals

Hospital Owner

Voluntary non-profit - Other

See this hospital's CMS profile page or inspection reports.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages . Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

1hr 50min
National Avg.
2hrs 17min
Minn. Avg.
1hr 53min
This Hospital
1hr 50min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

No Data Available

Results are not available for this reporting period.

Avg. U.S. Hospital
2%
Avg. Minn. Hospital
1%
This Hospital
No Data Available
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

3hrs 12min

Data submitted were based on a sample of cases/patients.

National Avg.
4hrs 16min
Minn. Avg.
3hrs 12min
This Hospital
3hrs 12min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

32min

Data submitted were based on a sample of cases/patients.

National Avg.
1hr 26min
Minn. Avg.
48min
This Hospital
32min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report.

National Avg.
27%
Minn. Avg.
29%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
COMPLIANCE WITH 489.24

Sep 21, 2015

Based on interview and document review, the hospital failed to ensure compliance with the requirements of 42 CFR 489.24 as evidenced by the deficient practice cited at 42 CFR 489.24(a) and 489.24(c). .

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Based on interview and document review, the hospital failed to ensure compliance with the requirements of 42 CFR 489.24 as evidenced by the deficient practice cited at 42 CFR 489.24(a) and 489.24(c).

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EMERGENCY ROOM LOG

Sep 21, 2015

Based on a review of the central log maintained by the hospital's Emergency Department (ED), the hospital failed to ensure that every patient that presented on the log for 1 of 21 (P21) patients reviewed. Findings include: The ED log for the hospital was reviewed from 3/1/2015 through 8/31/ 2015.

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Based on a review of the central log maintained by the hospital's Emergency Department (ED), the hospital failed to ensure that every patient that presented on the log for 1 of 21 (P21) patients reviewed. Findings include: The ED log for the hospital was reviewed from 3/1/2015 through 8/31/ 2015. Review of the log revealed no information on P21 who on 8/28/2015, had been transported by law enforcement to the main entrance admission desk of the ED. Interview with RN-A on 9/21/2015, 12:08 p.m. established RN-A in an attempt to triage P21, was provided a court ordered revocation of a provisional discharge paper by law enforcement for P21. The court order was given to physician-B who determined the hospital did not provide inpatient mental health hospital services for P21. Physician-B told RN-A to have P21 transported by law enforcement to a hospital that provided that service. Interview with RN-C emergency services director on 9/21/2015, at 11:00 a.m. confirmed P21 had not been entered in to the ED central log. RN-C stated all patients presenting to the ED must be entered on the ED central log including P21.

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MEDICAL SCREENING EXAM

Sep 21, 2015

Based on documentation review and interview, the hospital failed to ensure that each patient who presented to the emergency department (ED) received a medical screening examination for 1 of 21 (P21) patients reviewed.

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Based on documentation review and interview, the hospital failed to ensure that each patient who presented to the emergency department (ED) received a medical screening examination for 1 of 21 (P21) patients reviewed. Findings include: The ED provided no medical record related to P21's presentation to the ED on 8/28/2015. The hospital provided P21's court document dated 8/28/2015, at 4:18 p.m. titled the Matter of Civil Commitment with the subject matter of order for hold pending revocation of provisional discharge. The document established a hold order for P21 and consent for transportation provided by the local sheriff for admission to a secured inpatient mental health hospital/unit. Interview with RN-A on 9/21/2015, 12:08 p.m. established P21 presented to the ED's admission desk the evening of 8/28/2015. P21 apparently had been transported by law enforcement to the hospital. RN-A in an attempt to triage P21, was provided P21's court ordered revocation of a provisional discharge paper by law enforcement. P21 required inpatient admission to a mental health hospital. The court order was given to physician-B who determined the hospital could not provide inpatient mental health hospital services for P21. Physician-B told RN-A to have P21 transported by law enforcement to a hospital that provided that service. P21 left the hospital ED escorted by law enforcement. No triage or medical screening examination (MSE) was provided by the ED for P21.Interview with physician-B on 8/21/2014, at 12:48 p.m. revealed after reading the court order for P21 she thought law enforcement had transported P21 to the wrong hospital. The hospital did not provide inpatient mental health services. Physician -B confirmed all patients that present to the ED were provided an MSE. P21 should have been triaged and received an appropriate MSE. Review of P21's ED medical record from the second hospital revealed on 8/28/2015, at 8:56 p.m. P21 presented to their ED. P21 was [AGE] years old and previously resided in a foster home. The judge revoked P21's provisional discharge due to the patient's alleged overdose 22 hours prior to the ED visit. P21 said s/he overdosed on 50 to 60 tablets of Mucinex, an over the counter expectorant. P21 said s/he just wanted to get high and denied suicidal and/or homicidal thoughts. The MSE was normal; P21 exhibited a depressed mood, and was withdrawn but alert and oriented. The ED ordered blood work, a urine screen, and EKG. P21's test results were normal except the urine tested positive for cannabis. The ED completed a psychiatric evaluation and held P21 in the ED until 8/30/2015, when a mental health bed became available. Review of the hospital's policy and procedure titled emergency room EMTALA Compliance Policy with an approval date of 8/11/2014, revealed the hospital would provide every patient who came to the hospital knowingly presenting for a medical screening, with an appropriate MSE to determine whether the patient had an emergency condition.

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Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.